Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Beckmann

helena

Summary

Dynamic leader with expertise in team building and leadership, honed as General Manager at Little Caesars Pizza. Enhanced customer experience and increased sales by implementing strategic initiatives. Proficient in inventory control and customer relationship management, fostering a positive work environment. Achieved a 20% increase in employee retention through effective training and mentorship.

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Mcdonalds
10.2014 - 08.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Did Manager and Crew Schedules weekly.
  • Trained new members of Management
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.

General Manager

Little Caesars Pizza
04.2011 - 09.2014
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.

Education

Christian Brothers High School
St Louis, MO

Skills

  • Effective problem resolution
  • Customer service
  • Customer experience
  • Customer relationship management
  • Customer service and engagement
  • Inventory control
  • Team building and leadership
  • Store opening and closing
  • Staff supervision

Certification

  • Serve safe Certification

Timeline

Assistant Store Manager

Mcdonalds
10.2014 - 08.2025

General Manager

Little Caesars Pizza
04.2011 - 09.2014

Christian Brothers High School
Joseph Beckmann