Hi, I’m
Josephine Musanje
Hotel Management And Catering
Valletta,Malta
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals.
Overview
10
years of professional experience
3
years of post-secondary education
1
Certification
Work History
Piscopo GardensValletta, Malta
Landscaping Worker
11.2023 - Current
Job overview
- Assisted clients in selecting appropriate plants for their specific needs while considering factors such as climate, soil type, sun exposure, and required maintenance levels.
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Maintained healthy lawns with proper fertilization, aeration, and overseeding techniques.
- Performed planting, watering, mulching, and edging of lawns.
- Prepared soil for planting and sowing.
Tortuga Beach Restaurant Valletta, Malta
Waitress
05.2023 - 11.2023
Job overview
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Welcome guests give them seats and present menu.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Informed customers about daily and seasonal specials.
- Met with chef to review daily specials and menu changes.
Blue Nile Trading Company Doha , Doha
Secretary's Assistant
10.2021 - 06.2023
Job overview
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Novotel Dubai , Emirate
Waitress
02.2019 - 04.2021
Job overview
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Processed orders and sent to kitchen employees for preparation.
- Met with chef to review daily specials and menu changes.
- Informed customers about daily and seasonal specials.
Kabira Country Club Kampala , Uganda
Sales Associate
12.2013 - 02.2014
Job overview
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Nkumba University Entebbe (Uganda)
Diploma from Hotel Management And Catering
06.2009 - 10.2012
Skills
Customer Service
undefinedCertification
Food handling certificate
Timeline
Landscaping Worker
Piscopo Gardens
11.2023 - Current
Food handling certificate
09-2023
Waitress
Tortuga Beach Restaurant
05.2023 - 11.2023
Secretary's Assistant
Blue Nile Trading Company
10.2021 - 06.2023
Waitress
Novotel
02.2019 - 04.2021
Sales Associate
Kabira Country Club
12.2013 - 02.2014
Nkumba University
Diploma from Hotel Management And Catering
06.2009 - 10.2012
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