Josette Warner
Billings
Summary
Dynamic and compassionate professional with experience at Toddle Town, excelling in early childhood education. Proven ability to enhance student engagement through tailored lesson plans and creative activities. Skilled in parent communication and fine motor skills development, fostering a nurturing environment that promotes social skills and self-regulation among young learners.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Daycare Teacher
Toddle Town
08.2024 - 08.2025
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing educational opportunities for students.
- Promoted early literacy skills through engaging storytime sessions, incorporating props and visuals to capture interest.
- Implemented creative arts-based activities that encouraged self-expression while honing fine motor skills among students.
- Increased student engagement by utilizing diverse teaching methods tailored to individual learning styles.
- Aided students in developing crucial social skills through interactive playtime and structured activities.
- Supported the lead teacher in monitoring student behavior, enforcing rules and addressing issues as they arose.
- Facilitated smooth transitions between daily routines by clearly communicating expectations to students and offering guidance as needed.
- Improved communication with parents by implementing regular updates on student progress and behavior.
- Participated in staff meetings and professional development workshops to remain current on best practices within early childhood education.
- Provided one-on-one support for children with special needs, ensuring their successful integration into group activities.
Server
Morningstar Senior Living
05.2024 - 07.2024
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Contributed to inventory management by monitoring stock levels.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Improved dining experience by providing prompt, attentive service to guests.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Host/ Togo Host
Texas Roadhouse
03.2022 - 05.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Server
Olive Garden
03.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Parkside Village Senior Living
10.2020 - 02.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Delivered Residents food to their rooms.
Cashier
Skate City
01.2020 - 04.2020
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked In the snack bar, completing transactions and preparing food.
- Worked In skate rental, assisting customers and handing out correct sized skates.
- Worked at the ticket both in the small arcade, exchanging tickets for prizes.
- Addressed customer needs and made product recommendations to increase sales.
Lifeguard
Meadow Hills Swimingpool
05.2018 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Education
Rangeview Highschool
Aurora, CO05-2021
Skills
- Patience and empathy
- Classroom organization
- Positive reinforcement
- Fine motor skills development
- Observation and assessment
- Parent communication
- Physical activity encouragement
- Early childhood education
- Social skills coaching
- Self-regulation techniques
- Child safety procedures
- Language development
- Cleaning and sanitizing
Certification
CPR certification
First Aid certification
Infant Safety Essentials Certification
New Staff Health and SaftyOriantation
Early Childhood Essentials
Together we Grow
Timeline
Assistant Daycare Teacher
Toddle Town
08.2024 - 08.2025
Server
Morningstar Senior Living
05.2024 - 07.2024
Host/ Togo Host
Texas Roadhouse
03.2022 - 05.2024
Server
Olive Garden
03.2021 - 02.2022
Server
Parkside Village Senior Living
10.2020 - 02.2021
Cashier
Skate City
01.2020 - 04.2020
Lifeguard
Meadow Hills Swimingpool
05.2018 - 08.2019
Rangeview Highschool
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