Joshua Butcher
Hamilton
Summary
Detail-oriented IT professional with extensive experience in technical support and system administration. Recognized for solving complex problems and providing effective solutions in dynamic, team-driven environments. Committed to utilizing technical expertise and teamwork to improve operational efficiency and achieve organizational goals.
Overview
8
8
years of professional experience
Work History
IT Technician
Fox Lumber Sales, Inc.
09.2023 - Current
- Proficient in computer operations, troubleshooting applications, and minimizing downtime to ensure seamless workflow.
- Strong time management skills, prioritizing efficiency and productivity.
- Quickly adapts to new technologies, demonstrating a fast learning curve.
- Proactively took initiative to learn the AS400 system, becoming the go-to guy for troubleshooting and coding-related issues.
Cabinet Maker
Huntwood Custom Cabinets
10.2021 - 06.2023
- Skilled in assembling cabinets using electrical and pneumatic tools with precision and efficiency.
- Capable of cutting materials to exact specifications, including adding angles when necessary.
- Responsible for installing additional components such as uplift doors, retractable doors, and trash pull-outs.
- Collaborates with team leads to address and resolve part issues, ensuring quality and compliance.
- Assists in troubleshooting and repairing cabinets built by other employees when needed.
- Experienced in both frameless cabinet construction and shipping processes.
- Proficient in reading and interpreting blueprints to meet design specifications.
- Recognized for strong work ethic and consistently producing high-quality, flawless cabinets.
Cashier/Customer Service
Town pump
12.2019 - 05.2020
- Provided excellent customer service, ensuring customer needs were met professionally and efficiently.
- Prepared lunches and various food items in the deli while maintaining food safety standards.
- Assisted with grocery merchandising, including stocking coolers and bagging ice as needed.
- Took on additional responsibilities in maintenance and inventory management.
- Quickly adapted and grew within the company, taking on multiple roles to support business operations.
Cook
Summit Food Service
01.2019 - 11.2019
- Efficiently prepared and assembled 30-50 dinner trays daily while also prepping salads, chips, cookies, and other items for the next day.
- Distributed meals and beverages to inmates, ensuring accurate portions and timely service.
- Collected and cleaned trays after each meal, maintaining sanitation and food safety standards.
- Assisted in kitchen operations to support meal preparation and overall efficiency.
Powder Coater
Ironhaus
06.2018 - 01.2019
- Coated fireplace doors in a variety of colors, ensuring high-quality finishes and consistent application.
- Operated powder coating equipment and ran products through ovens for curing.
- Maintained filters and performed regular cleaning of the powder booth to ensure a safe and efficient work environment.
- Monitored coating processes to ensure compliance with safety and quality standards.
Tire loader
Michelin
08.2017 - 02.2018
- Loaded tires from pallets into semi-truck trailers for distribution across the U.S., ensuring accuracy and efficiency.
- Operated heavy machinery within the trailer, optimizing space and improving workflow.
- Safely drove a forklift to transport materials and manage inventory in the warehouse.
- Maintained a high level of organization and attention to detail to meet shipping deadlines.
Education
GED -
Ardmore High School
Ardmore, Oklahoma06-2014
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Network troubleshooting
- Remote support
- Network maintenance
- Help desk operations
- Debugging
- Software updating
- Problem-solving
- Teamwork and collaboration
- Microsoft windows and office
- Remote technical support
- Hardware and software repair
- Computer diagnostics
- System maintenance
- Online chat support
- Friendly and patient
- Laptop servicing
Timeline
IT Technician
Fox Lumber Sales, Inc.
09.2023 - Current
Cabinet Maker
Huntwood Custom Cabinets
10.2021 - 06.2023
Cashier/Customer Service
Town pump
12.2019 - 05.2020
Cook
Summit Food Service
01.2019 - 11.2019
Powder Coater
Ironhaus
06.2018 - 01.2019
Tire loader
Michelin
08.2017 - 02.2018
GED -
Ardmore High School
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