Joslyn Moses
Billings
Summary
Motivated, hardworking, dedicated individual with diverse employment skills and personal interests. Experienced in providing exceptional clerical support and operational assistance to meet staff needs. Highly organized and capable when coordinating documents, supplies, and project resources. Clear communicator and self-motivated worker with decisive nature necessary for managing independent work. Expertise in anticipating professional needs, proactively identifying and resolving problems as an enthusiastic Administrative Assistant. Proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
16
16
years of professional experience
Work History
Office Administrative Assistant
Arrow Septic and Sewer
05.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Store Manager
Seed Of Life Labs
05.2019 - 03.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
RV Outfitter (Sales)
Bretz RV & Marine
03.2017 - 01.2019
- As an RV outfitter, I was required to study and attend Sobel University sales training courses, both, online and verbal lectures, which took place in Tacoma, WA
- Through these courses I was able to obtain my Associates Degree in the course known as 'Principle Centered Selling'
- It was required we train on inventory/product knowledge 4 days a week, 1-3 hours each morning before each work day began
- It was my responsibility to be knowledgeable and confident in showing and enabling our customers the best product their outlined budget could afford or, to perform thorough follow up with them, if we didn't have a product that fit their needs entirely that day
- Online, phone, appointments and fresh leads were all taken care of accordingly
Creative Director
HangedMan Enterprises
01.2016 - 01.2017
- For this position I designed, customized and fabricated decorative wooden signs and frames
- The work I produced was either custom ordered by the consumer, or displayed and sold in a local art gallery, located in Kalispell, MT
Front Desk Representative
Residence Inn
01.2014 - 01.2015
- As a front desk representative my tasks included, greeting hotel guests, making/cancelling reservations, attending to incoming/outgoing phone calls on multiple lines, performing cash/credit transactions, room sales
- This position required having the ability to multi-task and exercising great customer service and computer skills
Co-Manager
Journeys
01.2011 - 01.2014
- The skills required and applied to this job title included, customer service, sales, new-hire training, opening/closing of the business, marketing, inventory control, performing cash/credit transactions, handling nightly bank deposits and maintaining a clean and welcoming store front atmosphere
Assistant Manager
Movie Gallery
01.2009 - 01.2011
- For this position I was responsible for opening and closing the business, providing great customer service, making cash/credit transactions, handling daily bank deposits, marketing, inventory control and computer operations
Education
Incomplete Studies -
MSUB
Billings, MTAssociates Degree -
Sobel University
Tacoma, WA01.2019
GED -
Lincoln Center
Billings, MT01.2007
Skills
- Customer service
- Sales
- Computer/10-key
- Photography
- Organized
- Articulate
- Adaptive to new environments
- Quick learner
- Microsoft Word
- Adobe Photoshop
- Adobe Dreamweaver
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Billing and invoicing
- Scheduling appointments
Timeline
Office Administrative Assistant
Arrow Septic and Sewer
05.2024 - Current
Store Manager
Seed Of Life Labs
05.2019 - 03.2023
RV Outfitter (Sales)
Bretz RV & Marine
03.2017 - 01.2019
Creative Director
HangedMan Enterprises
01.2016 - 01.2017
Front Desk Representative
Residence Inn
01.2014 - 01.2015
Co-Manager
Journeys
01.2011 - 01.2014
Assistant Manager
Movie Gallery
01.2009 - 01.2011
Associates Degree -
Sobel University
GED -
Lincoln Center
Incomplete Studies -
MSUB
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