Summary
Overview
Work History
Education
Skills
Timeline
Joumana  Ben Younes

Joumana Ben Younes

Summary

I have over five years experience in office coordination within the legal, construction and technology industries. Problem solver with an aptitude for complex scheduling and event planning, database management and report generation.

Overview

6
6
years of professional experience

Work History

Business Development Administrator

Apco Systems Limited
, Malta
01.2021 - Current
  • Supported clients in the integrations of websites to the APCO platform and took care of the daily operational issues relating to transactions and processing -
  • Supported merchant clients in the integration of websites to APCO platform -
  • Resolved daily operational issues relating to transactions and processing -
  • Reviewed of documentation all throughout the boarding process -
  • Coordinated the collection and review of relevant documents throughout the boarding process -
  • Responded to bank requests over email regarding need for more documentation or more information on the merchant
  • Negotiated, prepared and signed contracts with clients.
  • Collaborated with sales and marketing departments to support project rollout.

Tenders, Coordinator

EMDP Ltd
10.2019 - 01.2021
  • Developed and maintained document control processes for the efficientmanagement and recording all contracts-
  • Identified opportunities on which to submit bids-
  • Liaised with project Management & team, client and subcontractorseffectively and resolved problems and issue's relating to documentation-
  • Devised a successful strategy for winning bids, including pinpointing theunique selling points (key differentiators) of the organisation, knowingthe company's operating and profit margins and understanding theclient's specific requirements-
  • Working with key members of the project team and the clientorganisation to obtain the information required to compile the bids

Public Relations Coordinator

MyHurryApp
08.2019 - 10.2019
  • Coordinated and provided assistance to external agencies and checkingtheir results-
  • Assisted in all press events from helping to produce the event to workingthe event-
  • Worked with outside PR agencies on traditional editor and influenceroutreach, channel management, events and tracking

Administrative Coordinator

Salamone Sansone
08.2017 - 08.2019
  • Handled a variety of administrative duties for the Legal staff, includingcalendaring and database entry-
  • Successfully prepared letters, applications, spreadsheets and memos-
  • Successfully planned and coordinated teamwork projects-
  • Prepared, proofread and formatted the correspondence

Administrative Assistant

Golden Lion Ltd
01.2016 - 07.2017
  • Handled all aspects of general office coordination

Education

Master of Arts - Diplomatic Studies

University of Malta
11.2017

Bachelor of Arts - International Relations

University of Malta
06.2016

Skills

  • SAGE
  • CRM-Systems
  • Business development and planning
  • Account management
  • Marketing
  • Research
  • Verbal and written communication
  • Business administration
  • Databases
  • Time management
  • Contract Management
  • Invoicing
  • Document coordination
  • Multitasking Abilities
  • MS Office

Timeline

Business Development Administrator - Apco Systems Limited
01.2021 - Current
Tenders, Coordinator - EMDP Ltd
10.2019 - 01.2021
Public Relations Coordinator - MyHurryApp
08.2019 - 10.2019
Administrative Coordinator - Salamone Sansone
08.2017 - 08.2019
Administrative Assistant - Golden Lion Ltd
01.2016 - 07.2017
University of Malta - Master of Arts, Diplomatic Studies
University of Malta - Bachelor of Arts, International Relations
Joumana Ben Younes