Julie Strickfaden
Billings,MT
Summary
Communications Specialist with a proven track record at Intermountain Healthcare, adept at managing high call volumes and delivering exceptional customer service. Skilled in navigating simultaneous tasks while effectively addressing client queries. Recognized for strong interpersonal skills and efficient emergency dispatch, ensuring safety and satisfaction in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Communications Specialist
Intermountain Healthcare
02.2016 - Current
- Answered client queries and complaints to provide strong customer service.
- Dispatch hospital in house emergencies.
- Monitor facility, and fire alarms.
- Answer as many as 500 phone calls from in house, other medical facilities and the general public per shift.
Education
No Degree - General Studies
Arizona State University
Tempe, AZSkills
- Manage high call volume efficiently
- Strong interpersonal skills in phone interactions
- Navigate simultaneous tasks effectively
- Effective job execution
Timeline
Communications Specialist
Intermountain Healthcare
02.2016 - Current
No Degree - General Studies
Arizona State University
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