Julio Cesar Espinosa Rodriguez
English Teacher
Saint Julian
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Professional Teacher focused on maximizing student learning potential through diverse instructional strategies and classroom management techniques. Skilled lecturer, discussion facilitator and hands-on leader focused on student success. Excels at meeting and exceeding district standards.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Supervisor and QA Analyst
Buwelo SA
Medellin
02.2022 - 09.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
- Defined operational metrics to evaluate efficiency of processes and procedures.
- Organized contests and established goals to optimize productivity and improve employee morale.
- Interviewed, hired and trained new employees for production positions.
- Monitored expenditures to mitigate risk of overages
English Teacher and HR Assistant
Almacontact-Latam Airlines
Medellin
11.2018 - 09.2021
- Administered assessments and standardized tests to evaluate student progress.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Explored and implemented innovative use of technology in language education.
- Coordinated activities to encourage interest in reading.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with on-boarding process of 35 new hires .ires, terminations, title changes and terminations.
- Assisted with on-boarding process of 35 new hires per group.
- Led interesting and diverse group activities to engage students in course material
English Teacher
Universal Language Academy
Medellin
02.2016 - 11.2018
- Prepared and implemented lesson plans covering required course topics.
- Administered assessments and standardized tests to evaluate student progress.
- Worked with administrators on behavioral issues to support needs of students.
- Kept classroom organized, clean and safe for students and visitors.
- Helped students develop important learning skills and good study habits useful in trade school or college education.
Front Desk and Reservations Supervisor
Hotel Villa Caltas
Jaco
07.2005 - 11.2008
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
- Resolved various issues and discrepancies for customers.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
- Worked closely with front desk to achieve full occupancy of property.
Education
College Undergraduate - English Language And Literature
Universidad Americana
San Jose, Costa Rica 01.2009 - 05.2013
Skills
Customer understanding
undefinedCertification
Marketing and sales course
Spanish, English, Portuguese
Spanish Native speaker. English advance level and basic Portuguese level.
Timeline
Supervisor and QA Analyst
Buwelo SA
02.2022 - 09.2022
English Teacher and HR Assistant
Almacontact-Latam Airlines
11.2018 - 09.2021
English Teacher
Universal Language Academy
02.2016 - 11.2018
College Undergraduate - English Language And Literature
Universidad Americana
01.2009 - 05.2013
Front Desk and Reservations Supervisor
Hotel Villa Caltas
07.2005 - 11.2008
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