Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kage Ottinger

Billings

Summary

Through hard work and dedication to this company, I have developed the necessary skills to continue what I believe will be a successful career path at Sysco. My full time role presents effective communication skills, completing tasks at timely manners, delivering great customer service, and more. Examples of my work include :

- Training in Sysco's will call dealing with customer orders and ensuring they get in and out quickly, but also efficiently

- Trained in fulfilling hot shot orders for customers last minute needs

- Working efficiently and clean during times of peak


Overall, I am a hardworking individual who is passionate when it comes to being a great employee. I am motivated to pursue my career path through Sysco and firmly believe that I will be successful in any position that is of best interest to me.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Driver Check In

SYSCO Food Services
04.2025 - Current

After working with Sysco through the temp agency for a few months I received a offer to officially work for Sysco. I realized that working for Sysco would be a great fit and I have since then become a big part of the operations team. Here are some of the responsibilities/skills involved with my job title :

  • Loaded and unloaded products, verifying accuracy of orders against invoices.
  • Adhered to company policies regarding food safety and sanitation standards.
  • Received training on equipment operation and best practices for route optimization.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Obtained signatures from customers upon delivery of goods.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.

Quality Assurance Assistant

D&J Placement Services
11.2024 - 04.2025

After completing the seasonal job November 1st, D&J Placement Services offered me another temp job with Sysco Montana. My first day was November 4th, and I have been with the company since. Here are some of the skills/responsibilities involved with this job :

  • Conducted quality inspections on incoming materials to ensure compliance with specifications.
  • Generated quality control reports for returned products to identify and communicate patterns.
  • Assisted in developing and implementing quality assurance protocols for operational processes.
  • Collaborated with team members to maintain accurate documentation of quality control procedures.
  • Streamlined reporting processes, enhancing communication between departments regarding quality issues.
  • Evaluated returned products for safety, functionality, and other issues.

Operator

D&J Placement Services
09.2024 - 11.2024

- This was a seasonal temp job that I acquired shortly after Pizza Ranch. The season was only a month long and I worked 14 hours a day 7 days a week for the entirety of the month.

  • Operated machinery ensuring compliance with safety regulations and operational standards.
  • Monitored production processes to maintain quality control and minimize downtime.
  • Assisted in training new operators on equipment handling and safety procedures.
  • Conducted routine maintenance checks to ensure optimal equipment performance and reliability.
  • Collaborated with team members to troubleshoot operational issues and develop solutions.
  • Recorded production data accurately for performance analysis and reporting purposes.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

Back of House Cook

Pizza Ranch Buffet
02.2023 - 09.2024
  • Prepared and cooked menu items according to established recipes and quality standards.
  • Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
  • Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
  • Operated kitchen equipment safely and efficiently, including ovens, fryers, and grills.
  • Trained new team members on cooking techniques and safety protocols to enhance operational efficiency.
  • Collaborated with front-of-house staff to coordinate timely food service during peak hours.
  • Monitored food quality during preparation and presentation, ensuring adherence to taste and appearance standards.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

Education

High School Diploma -

Skyview High School
Billings, MT
05-2024

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Punctual and reliable
  • Loading and unloading
  • Safety protocols
  • Equipment operation ( fork lift and pallet jack )
  • Relationship building
  • Order picking and processing
  • Computer Skills
  • Skilled usage in AS400
  • Skilled usage in SWMS
  • Friendly and outgoing
  • Teamwork and collaboration
  • Excellent communication
  • Self motivation

Certification

- Hazmat Certification [Sysco]

- Food Safety Certification [Sysco]

- Cyber Security Certification [Sysco]

- Forklift Certification [Sysco]

- Pallet Jack Certification [Sysco]


Timeline

Driver Check In

SYSCO Food Services
04.2025 - Current

Quality Assurance Assistant

D&J Placement Services
11.2024 - 04.2025

Operator

D&J Placement Services
09.2024 - 11.2024

Back of House Cook

Pizza Ranch Buffet
02.2023 - 09.2024

High School Diploma -

Skyview High School
Kage Ottinger