Kahealani Badajos Hawelu
Great Falls
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Medical Coding and Billing Specialist
Central Health
01.2025 - Current
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Resident Care Aide
The Plaza Assisted Living
10.2024 - 01.2025
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Customer Service Representative
Janz Medical Supply
03.2023 - 01.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
Billing And Coding
Hawaii Medical College
Honolulu, HI08-2025
High School Diploma -
Leilehua High School
Wahiawa, HI05-2017
Skills
- ICD-10 proficiency
- Compassionate caregiving
- Critical thinking
- Medical record review
- Payment processing
- Housekeeping
- Documentation
- Medical terminology
Timeline
Medical Coding and Billing Specialist
Central Health
01.2025 - Current
Resident Care Aide
The Plaza Assisted Living
10.2024 - 01.2025
Customer Service Representative
Janz Medical Supply
03.2023 - 01.2024
Billing And Coding
Hawaii Medical College
High School Diploma -
Leilehua High School
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