Kaitlyn Frith
Great Falls
Summary
Diligent professional with a solid background in customer service, known for efficiently resolving customer inquiries and maintaining high satisfaction rates. Leverages strong communication and problem-solving skills to consistently enhance the customer experience. Brings valuable experience in effectively addressing and resolving customer issues, with a strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable in any situation.
Overview
2026
2026
years of professional experience
Work History
Remote Customer Service Representative/Call Center
Axion Enterprises, LLC - 10XHealth
02.2024 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Answering inbound calls in a timely manner, and corresponding with customers via email for any other inquiries.
Pet Sitter
- Current
- Responsibilities dog walking, monitoring pets, feed them, etc
Cashier/Customer Service
Fiesta Fresh Grill
01.2021 - 12.2021
- Cashier and Customer Service
- Multi-tasker, take orders, serve food, travel from fair to fair and attend to all customers, clean the general space
Cashier/Customer Service
Dollar Tree
06.2015 - 09.2015
- Responsibilities Register Operation, Stocking products, Customer service
Education
G.E.D. - General Studies
Cut Bank High School
Cut Bank, MT01.2014
Skills
- Communication skills
- Sales
- Microsoft Excel
- Microsoft Office
- Computer skills
- Customer service
- Windows
- Customer Care
- Organizational skills
- Typing
- Punctual and reliable
- Flexible schedule
- Adaptability and dependability
- Active listening
Timeline
Remote Customer Service Representative/Call Center
Axion Enterprises, LLC - 10XHealth
02.2024 - 08.2024
Cashier/Customer Service
Fiesta Fresh Grill
01.2021 - 12.2021
Cashier/Customer Service
Dollar Tree
06.2015 - 09.2015
Pet Sitter
- Current
G.E.D. - General Studies
Cut Bank High School
Similar Profiles
ALEX NGUGIALEX NGUGI
Driver at Axion Logistics LLC.Driver at Axion Logistics LLC.
ALEX NGUGIALEX NGUGI
Driver at Axion Logistics LLC.Driver at Axion Logistics LLC.
Dontrenae ThomasDontrenae Thomas
Customer Service Representative at Axion Contact LLCCustomer Service Representative at Axion Contact LLC