Karah Paffrath
Black Eagle
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
20
20
years of professional experience
Work History
Sales Specialist
Coca Cola High Country
10.2021 - 04.2024
- Created and implemented sales strategies to successfully meet company targets.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Negotiated contracts with clients and developed relationships with key personnel.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Restaurant Manager
The Sting Sports Bar
10.2004 - 10.2021
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Resolved guests complaints while maintaining positive customer environment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma -
Great Falls High School
Great Falls, MT05.2001
Skills
- Customer Service
- Account Management
- Client Needs Assessment
- Cash Handling
- Revenue Growth
- Sales Expertise
Timeline
Sales Specialist
Coca Cola High Country
10.2021 - 04.2024
Restaurant Manager
The Sting Sports Bar
10.2004 - 10.2021
High School Diploma -
Great Falls High School
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