KAREN KING
Harlem
Summary
Transformational health administration leader with expertise in developing and implementing health programs that enhance community wellness. Recognized for establishing efficient systems that ensure high-quality care and reduce errors. Committed to achieving impactful results through strategic planning and effective resource management.
Overview
15
15
years of professional experience
Work History
Tribal Health Director
Fort Belknap Indian Community
Harlem
04.2019 - Current
- Tracked spending against budget targets and identified areas of improvement
- Maintained knowledgeable and skilled staff, recruiting top candidates and overseeing continuous training initiatives
- Protected patient data with secure records management system
- Directed, supervised and evaluated work activities of licensed professional, support staff, and program manager personnel
- Director overseeing 37 grants and 24 different programs, directly supervising 24 program managers
- Review of each grant or contract individually to ensure employees are performing duties and following grant guidelines
- Review of budgets to ensure budgets are following specified guidelines and each program stays within budget amount
- Correspondence with partner organizations at the Local, State, Federal levels for grants and contracts and partnerships for various projects
- Engaged in annual contract negotiations with the Billings Area Office.
- Participation in Budget Formulations at the area and national levels
- Responsible for the evaluation and guidance of employees on duties and other subjects as they arise
- Auditing and approval of timesheets and leave for employees
- Communication with the Tribal Council on a variety of issues that concern the reservation
- Partnerships with Indian Health Service at the local level for current suicide epidemic and current Coronavirus pandemic
Diabetes Prevention Program Manager
Fort Belknap Indian Community
Harlem
07.2018 - 04.2019
- Diabetes Prevention overseeing 6 employees and each of their planned activities
- Supervision of community activities such as ultimate health challenge, cooking and canning classes, screening of school-age children, and screening of individuals requesting blood pressure check, blood sugar checks and weight inquiries
- Planning of activities within the department and with Tribal Health Administration for activities throughout the year
- Scheduled monthly activities for community engagement
- Required reporting for the funding agency, ensuring the program stays within allowable activities, costs and staying within the budget
Health Systems Specialist
Fort Belknap Health Center
Harlem
07.2013 - 07.2018
- Maintained fund status reports to comply with the Anti Deficiency Act and reported fund status to the administrative officer, chief executive officer, and Billings Area Purchased Referred Care.
- Reviewed purchase orders entered by staff to ensure proper coding and completion, contributing to accurate financial tracking.
- Engaged with vendors to resolve issues related to open purchase orders, paid claims, and rejected claims.
- Coordinated with Fiscal Intermediary to clarify issues on pended or rejected claims.
- Review of patient eligibility for purchase referred care program, along with State Medicaid, Medicare, and private insurance
- Issued vendor denial reports based on patient eligibility or alternative resources, facilitating clear communication and reducing claim disputes.
- Reconciled current and prior fiscal years to ensure all claims matched in the Contract Health Management System and Unified Financial Management System, supporting financial integrity.
- Issued denials for proper documentation and sent denial reports to each vendor
- Ensured adherence to privacy regulations to protect patient information.
Medical Records Technician
Fort Belknap Health Center
Harlem
07.2012 - 07.2013
- Maintained Health records according to Indian Health Service, State and local regulations
- Retrieved and delivered health records for outpatient, pharmacy, or emergency visits
- Repaired health records and filed lab, x-ray, and other reports within 24 hours
- Audited Patient Care Component and electronic health visits upon return to Medical Records for completeness and legibility
- Streamlined Patient Care Component transfers to Data Entry for improved record-keeping.
- Coordinated with clinical providers to ensure timely completion of charts
- ICD-9 Coding of PCC's or PCC+ and entering into RPMS System
- Maintained privacy in accordance with the Privacy Act of 1974 and HIPAA regulations
Supervisory Medical Records Administration Specialist
Northern Cheyenne Service Unit
Lame Deer
11.2011 - 07.2012
- Planned, developed and directed a Medical Records program
- Evaluated and analyzed the organization and operation of medical records services and indexes.
- Assisted medical records and administrative staff, along with providers, in assessing quality and accuracy of patient health care documentation
- Communicated with clinical providers to ensure timely completion of health information records
- Maintained privacy according to the Privacy Act of 1974 and HIPAA regulations.
- Train new employees on HIPAA, and the Privacy Act of 1974
- Scheduling rotating shifts, approving/disapproving leave requests, and ensuring the department runs appropriately on a day to day basis
- Contact person for the ICD-10 team that was created at the Service Unit
Education
Masters of Health Administration - Informatics
University of Phoenix
Phoenix, AZBachelor of Science - Business Technology
Montana State University - Northern
MTAssociate - General Business
Fort Belknap College
MTSkills
- Healthcare administration
- Regulatory compliance
- Health data management
- Quality improvement
- Compliance monitoring
- Health information systems
- Program administration
- Funding administration
- Financial management
- Budget oversight
- Budget control
- Financial reporting
- Contract management
- Contract negotiation
- Resource allocation
- Employee Supervision
- Staff recruitment
- Staff training
- Employee Performance Evaluations
- Employee development
- Training development
- Process Implementation
- Operations management
- Project management
- Community health initiatives
- Data protection
- Regulatory compliance
- Rules and regulations
- Leadership skills
- Decision-making
- Problem solving
- Teamwork
- Team collaboration
- Effective communication
- Conflict resolution
- Talent acquisition
- Talent acquisition
Timeline
Tribal Health Director
Fort Belknap Indian Community
04.2019 - Current
Diabetes Prevention Program Manager
Fort Belknap Indian Community
07.2018 - 04.2019
Health Systems Specialist
Fort Belknap Health Center
07.2013 - 07.2018
Medical Records Technician
Fort Belknap Health Center
07.2012 - 07.2013
Supervisory Medical Records Administration Specialist
Northern Cheyenne Service Unit
11.2011 - 07.2012
Masters of Health Administration - Informatics
University of Phoenix
Bachelor of Science - Business Technology
Montana State University - Northern
Associate - General Business
Fort Belknap College