Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karla Delgado

West Yellowstone

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for service excellence. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

6
6
years of professional experience

Work History

Server

TR's Burgers and Brats
West Yellowstone
05.2025 - 08.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Managed food and beverage orders efficiently and accurately.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Assisted in training new servers on company standards and procedures.
  • Upsold menu items to enhance guest experience and satisfaction.
  • Provided excellent customer service to ensure satisfaction.

Server

Running Bear Pancake House
West Yellowstone
05.2025 - 08.2025
  • Managed food and beverage orders efficiently and accurately.
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted in training new servers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.

Restaurant Hostess

Running Bear Pancake House
West Yellowstone
05.2025 - 08.2025
  • Greeted and welcomed guests upon arrival to create a positive first impression.
  • Managed seating arrangements to optimize flow and minimize wait times for guests.
  • Assisted servers by communicating guest needs and special requests promptly.
  • Maintained cleanliness and organization of the host stand and dining areas.
  • Greeted customers and escorted them to their tables.

Coffee Barista

Mountain Mama's Coffee
West Yellowstone
06.2025 - 06.2025
  • Prepared and served a variety of coffee beverages to customers.
  • Maintained cleanliness and organization of the coffee bar area.
  • Operated espresso machines and other equipment safely and efficiently.
  • Handled cash transactions accurately while maintaining a balanced register.
  • Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
  • Completed opening and closing duties such as cleaning the store before leaving each day.
  • Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.

Kitchen Helper

Pete's Pizza
West Yellowstone
05.2023 - 08.2024
  • Collaborated with team members to ensure timely meal service.
  • Prepared salads, desserts, appetizers and other cold items.

Coffee Barista

Running Bear Pancake House
West Yellowstone
05.2019 - 08.2023
  • Prepared and served a variety of coffee beverages to customers.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
  • Completed opening and closing duties such as cleaning the store before leaving each day.
  • Ensured that beverages were prepared correctly using standardized recipes.

Education

High School Diploma -

West Yellowstone School
West Yellowstone
05-2024

Elementary Education

Utah State University
Logan, UT

Skills

  • Customer service
  • Team collaboration
  • Communication skills
  • Menu knowledge
  • Strong work ethic
  • Foreign language proficiency
  • Food running

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Coffee Barista

Mountain Mama's Coffee
06.2025 - 06.2025

Server

TR's Burgers and Brats
05.2025 - 08.2025

Server

Running Bear Pancake House
05.2025 - 08.2025

Restaurant Hostess

Running Bear Pancake House
05.2025 - 08.2025

Kitchen Helper

Pete's Pizza
05.2023 - 08.2024

Coffee Barista

Running Bear Pancake House
05.2019 - 08.2023

High School Diploma -

West Yellowstone School

Elementary Education

Utah State University
Karla Delgado