Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Karlie Sinclair

Billings,MT

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Determined to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Quality Assurance — Operations Admin II

FedEx Ground
04.2023 - Current
  • Responsible for repacking, relabeling, and taping packages. As well as processing and upholding the quality of packages.
  • Complete and file the necessary paperwork for hazmat processing and damaged hazmats.
  • Contact customers with updates on packages when necessary.
  • Work effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Completed training for all subsequent QA Team Members after myself.
  • Keep my team motivated for our daily tasks.
  • Ensure safe package handling of hazmats.
  • Carefully handle damaged hazmats in accordance to the Emergency Response Guidebook.
  • Inforce the safety of package handlers through extensive hazmat knowledge.
  • Learn and adapt quickly to new technology and software applications. Such as switching over to a new damaged hazmat processing software in 2024.
  • Making Microsoft Excel spreadsheets on reports such as monthly totals for all QA damages.

Package Handler

FedEx Ground
03.2021 - 04.2023
  • Worked efficiently in unload.
  • Lead the smalls area by working at an above standard rate whether bagging or sorting.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Maintained unload discipline by carefully inspecting packages before sending overhead, contributing to the safety of the entire building.
  • Streamlined workflow by coordinating with team members on efficient unloading procedures.


Cashier

Banano Smoothie Shop
08.2019 - 03.2020
  • Making smoothies and other drinks, stocking items, and customer service

Cashier

Party America
06.2018 - 08.2019
  • Backstocking, customer service, tagging items, and other retail related work

Education

High School Diploma -

Billings West High School
Billings, MT
06.2020

Skills

  • Team Collaboration
  • Quick Learner
  • Communication
  • Excellent Work Ethic
  • Friendly, Positive Attitude
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible

Accomplishments

  • Package handler of the month - October 2022
  • Peak Allstar - 2022
  • Receive positive recognition from superiors for quality of work and dedication to upholding quality standards.

Timeline

Quality Assurance — Operations Admin II

FedEx Ground
04.2023 - Current

Package Handler

FedEx Ground
03.2021 - 04.2023

Cashier

Banano Smoothie Shop
08.2019 - 03.2020

Cashier

Party America
06.2018 - 08.2019

High School Diploma -

Billings West High School

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Karlie Sinclair