Frances Kate Malcom

• Delivered comprehensive administrative support through efficient management of office tasks, mail handling, and accurate data entry.
• Managed supply inventory by restocking and placing orders.
• Supported dental procedures by preparing instruments and materials. and prepared treatment rooms between patients.

• Supervised daily activities for groups of 12 or more children, promoting safety and engagement for a positive camp experience.
• Fostered a supportive environment by resolving conflicts, encouraging teamwork, and building strong relationships with campers.
• Resolved conflicts and encouraged teamwork, fostering strong relationships among campers and creating a supportive environment.

• Ensured healthy growing conditions through plant care, pest control, and soil management.
• Guided customers in plant selection and care, enhancing their overall experience and satisfaction.
• Organized greenhouse layout, managed inventory, and promoted seasonal products to optimize space and accessibility.
• Trained and mentored junior staff on proper planting and harvesting techniques.
• Unloaded plants and nursery items from delivery trucks.

• Delivered customer service by greeting guests, processing transactions, and resolving complaints to enhance the guest experience.
• Promoted sales by highlighting current deals and maintaining organized, well-stocked product displays.
• Prepared and served dishes to customers, ensuring quality and presentation.
• Managed around 50 orders per shift in a fast-paced environment.

Bachelor’s in progress

• Presidential Scholarship Recipient