Summary
Overview
Work History
Education
Skills
Awards
Boards
Timeline
Generic
KATIE STEIN

KATIE STEIN

Butte

Summary

Healthcare executive with 18 years of leadership experience in driving cost savings and enhancing clinical outcomes. Proven track record in optimizing management processes and delivering patient-centered care through a collaborative team approach. Strong communication, coordination, and conflict resolution skills contribute to effective problem-solving in complex healthcare environments.

Overview

20
20
years of professional experience

Work History

Chief Nursing and Operating Officer

St. James Hospital
Butte
04.2022 - Current

Provide strategic and operational oversight for a 98-bed hospital. Ensure safe and high-quality care is provided to patients, and compliance is maintained at all federal, state, local and accreditation requirements.

Developed and implemented reporting structure for 600 employees to enhance communication and accountability.

Directed all service lines to ensure alignment with patient care objectives and operational efficiency.

Managed hospital budget to optimize resource allocation and financial performance.

• Achieved reduction in all nursing sensitive indicators

• Improved nursing recruitment and retention to reduce traveler spend from 1.2 million dollars to zero in 24 months

• Tier 1 leader in Employee Engagement

• Improved patient experience scores

• Navigation of merger between SCL Health and Intermountain Healthcare • Responsible for negotiating and managing four union contracts

Nurse Director on Inpatient Nursing Services

St. Vincent Regional Hospital
Billings
01.2013 - 04.2022

• Led clinical leadership and operational oversight for 173 Med/Surg & Inpatient Rehab beds, 24 ICU beds, Resource Pool, House Supervisors, Inpatient Wound & Ostomy Care, Inpatient Dialysis unit, Acute Physical, Occupational, and Speech Therapy, and Outpatient Rehab Therapy clinics, ensuring quality standards are met.

• Delivery of safe, high-quality, evidence-based patient care • Recruit, hire, mentor, and retain nursing staff and leaders • Promote professional growth

  • Oversaw nursing staff to ensure quality patient care and adherence to standards.
  • Developed policies and procedures for efficient hospital operations and compliance.
  • Coordinated training programs for nursing staff to enhance skills and knowledge.

Nurse Manager of Medical Surgical Services

St. Vincent Healthcare
Billings
01.2009 - 05.2013

• Provide operational direction of a 28 bed Neurosurgical/Medical/Surgical Unit, 46 bed Orthopedic Unit, and a 32 bed Cardiac Telemetry Unit • Hire and evaluate performance for clinical staff

• Manage productivity and operational budget

• Review, investigate, and analyze QI reports and participate in unit and hospital-wide quality initiatives

Addressed and resolved complaints from staff, physicians, and patients to improve satisfaction.

• Implement new EMR

Clinical Coordinator

St. Vincent Healthcare
Billings
01.2008 - 01.2009

• Provide operational direction of a 15 bed women's acute care unit • Develop a unit council

• Implement a new EMR

  • Coordinated patient care activities among multidisciplinary teams.
  • Managed scheduling and staffing of clinical personnel effectively.
  • Implemented quality assurance protocols to enhance service delivery.

Registered Nurse

St. Vincent's Hospital
Billings
02.2006 - 01.2008

• Performed duties as a team leader

Coordinated team schedules and addressed time-off requests to ensure adequate staffing.

Mentored nursing students and new graduate hires as a preceptor.

Facilitated Professional Nursing Practice Council meetings to enhance nursing practices and team collaboration.

Education

Master of Science - Nursing Leadership

University of Mary
Bismarck, ND
08.2022

Bachelor of Science - Nursing

Montana State University
Bozeman, MT
12.2005

Skills

  • Strategic planning and financial alignment
  • Operational oversight and productivity
  • Growth strategies for volume and revenue
  • Process improvement and program development
  • Leadership development
  • Facility planning and service implementation
  • Regulatory compliance management
  • Lean Six Sigma expertise

Awards

  • Leadership Excellence - 2013
  • 40 Under 40 Award - Billings Gazette in 2016
  • Incident Command Award - 2020

Boards

  • Summit Surgery Center (ASC) Board
  • Vice President of Hospital Laundry Services
  • Montana Technological University Advisory Board
  • Montana State University Bozeman Nursing Advisory Board
  • Montana State University Billings - City College Nursing Advisory Board

Timeline

Chief Nursing and Operating Officer

St. James Hospital
04.2022 - Current

Nurse Director on Inpatient Nursing Services

St. Vincent Regional Hospital
01.2013 - 04.2022

Nurse Manager of Medical Surgical Services

St. Vincent Healthcare
01.2009 - 05.2013

Clinical Coordinator

St. Vincent Healthcare
01.2008 - 01.2009

Registered Nurse

St. Vincent's Hospital
02.2006 - 01.2008

Master of Science - Nursing Leadership

University of Mary

Bachelor of Science - Nursing

Montana State University
KATIE STEIN