Adaptable and reliable professional with a strong background in customer-facing roles. Known for excellent time management and attention to detail, contributing to seamless operations and enhanced guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
City Brew
Kalispell, MT
08.2024 - 08.2025
Prepared and served high-quality coffee beverages in a fast-paced environment.
Maintained cleanliness and organization of workstations to comply with health standards.
Assisted customers with menu choices, enhancing overall customer experience and satisfaction.
Operated espresso machines and brewing equipment efficiently to ensure consistent beverage quality.
Collaborated with team members to improve service speed during peak hours.
Front Desk Assistant
Ptarmigan Village Condominiums
Whitefish, MT
06.2023 - 08.2023
Greeted and assisted guests during check-in and check-out processes.
Managed reservation system to ensure accurate bookings and guest requests.
Handled guest inquiries and resolved issues efficiently, enhancing satisfaction.
Provided information about local attractions, amenities, and services to guests.
Ensured cleanliness and readiness of rental properties for customer satisfaction.
Helped laundry operations, including washing and folding sheets.
Lift Attendant
Whitefish Mountain Resort
Whitefish, MT
06.2022 - 08.2022
Monitored lift operations to ensure passenger safety and adherence to operational procedures.
Assisted passengers with loading and unloading to promote a seamless experience.
Collaborated with team members to maintain efficient lift schedules during peak hours.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Monitored children's activities in designated area to ensure safety and well-being.
Delivered instructions for large groups of passengers on proper slide operation procedures.