Kayla Hitt
Belgrade
Summary
Highly motivated and results-driven professional with exceptional attention to detail, time management, and a commitment to exceeding expectations. Proven expertise in managing accounts payable processes, leveraging software to streamline workflows and enhance efficiency. Recognized for reliability, professionalism, and a strong focus on customer satisfaction.
Overview
10
10
years of professional experience
Work History
Accounts Payable & Office Receiving
Owenhouse Ace Hardware
02.2018 - 08.2021
- Conducted regular audits of accounts payable files to maintain accuracy.
- Prepared payments for approval and ensured compliance with company policies.
- Reviewed vendor statements and resolved any discrepancies in a timely manner.
- Managed invoice processing and ensured timely entry into accounting system.
- Maintained accurate financial records with meticulous attention to detail in data entry and account coding.=
- Reduced errors in invoice processing by conducting thorough reviews and reconciliations of vendor statements.
- Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
Licensed Massage Therapist
Self-Employeed
04.2017 - 02.2021
- Utilized Swedish, neuromuscular, and myofascial release techniques to enhance clients' range of motion, reduce tissue restrictions, and increase relaxation, when indicated.
- Provided safe, effective, and appropriate massage therapy techniques based on medical history and current condition
- Operated scheduling software to efficiently manage appointments, maintain accurate HIPPA compliant records, while minimizing downtime between clients.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Receptionist
Sather Eye Clinic & Optical
01.2016 - 04.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, updated client records, and processed insurance billing.
- Answered phone promptly and directed incoming calls to correct offices.
Director of Member Services
Bozeman Hot Springs
08.2013 - 01.2016
- Maintained accurate records of memberships, ensuring information database was current and accurate, including timely renewal reminders to prevent lapses in contracts.
- Trained new staff on membership processes, systems, and best practices, ensuring a seamless transition and consistent service quality for members.
- Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
Sales Associate
Victoria Secret
09.2012 - 09.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Janitor
MSU Strand Union
09.2011 - 09.2012
- Swept and mopped hallways to ensure neat appearance and prevent accidents.
- Operated industrial cleaning equipment to maintain high cleaning standards.
- Adhered to health regulations, helping to maintaining facility standards.
- Emptied waste bins regularly to prevent overflow and maintain cleanliness.
Education
1000 Hour Program - Massage Therapy
Health Works Institute
Bozeman, MT03-2017
High School Diploma -
Roosevelt High School
01-2010
Skills
- Accounts Payable Management
- Vendor Relations
- Credit Card Reconciliation
- Audit Support
- Workflow Optimization
- Analytical thinking
- Multi-line phone proficiency
- Adaptability and flexibility
- Workflow Optimization
- Proactive and Self-motivated
- QuickBooks, Office, Epicor ERP
- Proactive & Self-Motivated
Timeline
Accounts Payable & Office Receiving
Owenhouse Ace Hardware
02.2018 - 08.2021
Licensed Massage Therapist
Self-Employeed
04.2017 - 02.2021
Receptionist
Sather Eye Clinic & Optical
01.2016 - 04.2017
Director of Member Services
Bozeman Hot Springs
08.2013 - 01.2016
Sales Associate
Victoria Secret
09.2012 - 09.2013
Janitor
MSU Strand Union
09.2011 - 09.2012
1000 Hour Program - Massage Therapy
Health Works Institute
High School Diploma -
Roosevelt High School
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