Overview
Work History
Education
Skills
Timeline
Generic

Kayla Christensen

Shepherd,MT

Overview

8
8
years of professional experience

Work History

Deposit Operations Clerk

First Federal Bank
09.2021 - Current
  • Process NSF Items
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner
  • Internal Audits
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Maintained compliance with banking regulations, adhering to established policies and procedures during all deposit operations tasks.
  • Processed foreign items and returned mail.

Resident Advisor

CCH Individualized Support Services
09.2020 - 05.2021
  • Enforced policies and safety standards through building and room rounds.
  • Promoted positive relations between residents and staff.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Supported personal needs of residents dealing with diverse conditions.

Laundry Attendant

Olympic Medical Center
01.2019 - 01.2020
  • Deliver linen throughout the hospital
  • Increased team productivity with effective communication and collaboration strategies.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Inspected garments for stains and damage before processing.
  • Operated washing machines and dryers according to standard operating procedures.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.

Assistant Manager

Little Caesars
08.2016 - 01.2019
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

AOS- Legal - Administrative Assistance Legal

Peninsula College
Port Angeles, WA
06.2022

Associate of Arts - General Studies

Peninsula College
Port Angeles, WA
06.2019

Skills

  • Relationship Building
  • Data Analysis
  • Bill Payment and Recordkeeping
  • Attention to Detail
  • Time Management
  • Customer Relations
  • Data Entry and 10-Key
  • Microsoft Office
  • Proactive Self-Starter

Timeline

Deposit Operations Clerk

First Federal Bank
09.2021 - Current

Resident Advisor

CCH Individualized Support Services
09.2020 - 05.2021

Laundry Attendant

Olympic Medical Center
01.2019 - 01.2020

Assistant Manager

Little Caesars
08.2016 - 01.2019

AOS- Legal - Administrative Assistance Legal

Peninsula College

Associate of Arts - General Studies

Peninsula College

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Kayla Christensen