Kayleena Logan
Great Falls
Summary
Dedicated case manager with expertise in problem-solving and client advocacy. Proven ability to conduct thorough assessments and empower clients to navigate assistance programs effectively.
Overview
4
4
years of professional experience
Work History
Case Manager
DPHHS Office Of Public Assistance
Great Falls, MT
06.2024 - Current
- Provided training for new staff on case management protocols and best practices for client interaction.
- Advocated for clients' rights and needs within various service systems, promoting equitable access to assistance programs.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Bank Loan Officer
Stockman Bank Of Montana
Great Falls, MT
02.2022 - 05.2024
- Evaluated loan applications to determine creditworthiness and compliance with bank policies.
- Collaborated with clients to gather necessary documentation and clarify loan processes.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Evaluated and approved loan applications within set credit limits, exercising sound judgment in decisionmaking.
Education
High School Diploma -
C. M. Russell High School
Great Falls, MTSkills
- Problem-solving
- Case management
- Time management
- Case documentation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Case Manager
DPHHS Office Of Public Assistance
06.2024 - Current
Bank Loan Officer
Stockman Bank Of Montana
02.2022 - 05.2024
High School Diploma -
C. M. Russell High School