Keaton Lappin
missoula
Summary
Dynamic professional with a proven track record at Montana's Best Casino, excelling in team leadership and customer service. Enhanced operational efficiency through meticulous cash handling and record-keeping, fostering a collaborative environment that improved staff performance. Adept communicator committed to achieving organizational goals and elevating the customer experience. With moving the business forward in its every day needs.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Montana's Best Casino
01.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Administrative Manager
S&J Strategic Enterprizes
08.2023 - 01.2025
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Education
No Degree - Sociology Criminology
The University of Montana
Missoula, MTHigh School Diploma -
Butte High School
Butte Mt06-2010
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Montana's Best Casino
01.2025 - Current
Administrative Manager
S&J Strategic Enterprizes
08.2023 - 01.2025
No Degree - Sociology Criminology
The University of Montana
High School Diploma -
Butte High School
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