Keely Markuson - Module Coordinator / Flow Coordinator - Rocky Mountain Eye Center

Summary

Certified Opthalmic Technician with 18 years of experience at Rocky Mountain Eye Center, specializing in clinic operations, workflow efficiency, and team coordination. Proven leader known for reliability, a strong commitment to excellence, and dedication to high-quality patient care in collaborative team environments.

Overview

19

years of professional experience

Work History

Module Coordinator / Flow Coordinator

Rocky Mountain Eye Center

09.2007 - Current

Oversee daily clinic operations to ensure efficient workflow and high-quality patient care
Coordinate staffing assignments and support team performance
Manage and optimize patient flow to reduce wait times and improve overall efficiency
Adjust schedules in real time to maintain provider productivity
Facilitate communication between providers, clinical staff, and support teams
Identify operational challenges and implement process improvements
Ensure timely patient rooming and readiness
Maintain adherence to clinic policies, procedures, and quality standards
Demonstrate consistent reliability and a commitment to excellence in all aspects of clinic operations
Collaborate with team members to support a smooth, organized clinic environment

Education

Bachelor of Science - Elementary Education

Montana State University

Bozeman

Certified Ophthalmic Technician -

JCAHPO

Skills

Clinic Operations Supervision
Staff Leadership
Team Development
Workflow Improvement
Process Improvement
Patient Throughput Optimization
Cross-Functional Communication

Problem Solving
Decision Making
Patient Experience
Service Excellence
Scheduling
Resource Coordination

References

Dr. Todd Murdock- 406-541-3840
Kerry Waldbillig-406-541-3983

Timeline