Kelsey Gascon
Great Falls
Summary
Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.
Overview
10
10
years of professional experience
Work History
Caregiver
North Central Independent Living
Great Falls
04.2021 - 07.2022
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Assisted clients with activities of daily living, such as bathing, dressing and grooming.
- Drove clients to doctors' appointments and social outings.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Built strong and trusting rapport with clients and loved ones.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Teacher
Wee Amigos Childcare
Great Falls
04.2020 - 05.2022
- Participated in workshops, trainings and conferences to improve educational skills.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Observed and monitored children's play activities.
- Maintained organized and clean classroom and play areas.
- Maintained safe play environment.
- Dressed children and changed diapers.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
Office Manager
High Plains Health Plans LLC
Great Falls
03.2014 - 04.2020
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
CNA
Benefis Healthcare
Great Falls
01.2016 - 06.2018
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Participated in educational programs designed to improve knowledge of health care practices.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Sales Associate
Kmart
Great Falls
02.2012 - 09.2014
- Answered customer inquiries regarding product features, pricing, and availability.
- Worked with fellow sales team members to achieve group targets.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled customer complaints in a professional manner.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
Education
Associate of Arts - Psychology
Great Falls College MSU
Great Falls, MT03-2025
Skills
- Patient care
- Health assessment
- Psychoeducation
- Conflict resolution
- Client relationship management
- Behavioral observation
- Documentation skills
- Care plan management
- Patient Advocacy
- Dependable and responsible
Timeline
Caregiver
North Central Independent Living
04.2021 - 07.2022
Teacher
Wee Amigos Childcare
04.2020 - 05.2022
CNA
Benefis Healthcare
01.2016 - 06.2018
Office Manager
High Plains Health Plans LLC
03.2014 - 04.2020
Sales Associate
Kmart
02.2012 - 09.2014
Associate of Arts - Psychology
Great Falls College MSU
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