Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Harris

Bigfork

Summary

Experienced and adaptable professional with a strong background in verification-related roles. Quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

8
8
years of professional experience

Work History

Verification Analyst - Client Support

Employment Background Investigations Inc.
05.2021 - 07.2022
  • Facilitated smooth onboarding processes for new clients by conducting thorough background checks and verifications as needed.
  • Boosted client satisfaction by resolving discrepancies in a timely and professional manner.
  • Maintained strict adherence to data privacy regulations, safeguarding sensitive client information at all times.
  • Streamlined the verification process for improved efficiency and reduced turnaround times.
  • Mitigated risk by promptly addressing any identified issues or concerns related to document validation or processing timelines.
  • Conducted thorough research to validate the authenticity of documents, ensuring compliance with industry standards.

Installed Sales Coordinator

Lowe's Home Improvement
02.2018 - 01.2021
  • Reduced order errors by implementing strict quality control measures throughout the entire coordination process.
  • Streamlined communication between clients, vendors, and internal departments to ensure timely project completion.
  • Coordinated all aspects of client installations from inception to completion, resulting in high levels of satisfaction and repeat business.
  • Managed multiple installation projects simultaneously by prioritizing tasks, delegating responsibilities, and effectively communicating with all parties involved.
  • Operated and served as subject matter expert on in-store order management system.

Department Lead

Home Depot
08.2014 - 02.2018
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Handled cash register, returns, and refunds.
  • Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
  • Maintained clean, organized workspaces for optimal functionality and employee safety.

Education

High School Diploma -

Mesa Verde High School
Citrus Heights, CA
05.2013

Skills

  • Document validation
  • Communication skills
  • Research skills
  • Attention to detail
  • Problem solving
  • Document verification
  • Investigative skills
  • Critical thinking

Timeline

Verification Analyst - Client Support

Employment Background Investigations Inc.
05.2021 - 07.2022

Installed Sales Coordinator

Lowe's Home Improvement
02.2018 - 01.2021

Department Lead

Home Depot
08.2014 - 02.2018

High School Diploma -

Mesa Verde High School
Kelsey Harris