Kelsey Hill
Missoula
Summary
At Truenorth Steel, I excelled as a Project Manager, Estimator, and Sales Coordinator, showcasing my proficiency in Microsoft Office and exceptional client support. My collaborative approach and leadership significantly contributed to project successes and sales growth, leveraging effective negotiation and organizational skills to exceed business objectives.
Overview
7
7
years of professional experience
Work History
Sales Coordinator - Bridge
Truenorth Steel
12.2022 - Current
- Supported sales team by managing and coordinating all administrative tasks, including scheduling appointments, preparing sales materials, and maintaining customer databases
- Maintained accurate records of sales data, including customer information, orders, and invoices
- Order entry for all new projects while coordinating with production and engineering.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and addressing customer concerns
- Collaborated with cross-functional teams including marketing, finance, operations to support overall business objectives
- Developed strong relationships with key accounts through regular communication and personalized follow-ups
- Monitored order fulfillment process from initial inquiry through delivery ensuring timely completion
- Coordinated with shipping carriers regarding transportation arrangements ensuring prompt delivery of goods
- Served as a liaison between customers/clients and internal departments ensuring seamless communication flow
- Coordinated with finance department to ensure timely processing of invoices and payments
- Collaborated with sales representatives to develop customized solutions for clients' specific needs
- Assisted in the development of sales strategies and tactics to achieve company targets and increase revenue
Estimator - Bridge
Truenorth Steel
01.2022 - 12.2022
- Analyzed project specifications, blueprints, and other documentation to accurately estimate material, labor, and equipment costs
- Prepared comprehensive bid proposals outlining cost breakdowns, timelines, and deliverables
- Reviewed contracts and change orders to ensure alignment with estimated costs and scope of work
- Identified opportunities for value engineering or cost-saving measures during the estimation process
- Developed relationships with suppliers and subcontractors to establish reliable partnerships for future projects
- Collaborated closely with sales teams during the bidding process by providing timely estimates that met client expectations
- Assisted in developing strategies for winning bids through competitive pricing while maximizing profitability
- Performed risk analysis on potential projects considering factors such as market conditions, project complexity, and resource availability
Project Manager - Bridge
Truenorth Steel
01.2018 - 01.2022
- Developed comprehensive project plans, including timelines, milestones, resource allocation, and risk management strategies
- Collaborated with stakeholders to define project scope, objectives, and deliverables while managing expectations throughout the project lifecycle
- Monitored project progress regularly through status meetings and reports, identifying potential risks or issues proactively
- Facilitated effective communication among team members by conducting regular meetings and providing clear instructions on tasks and responsibilities
- Served as the main point of contact for project-related inquiries or updates from internal/external stakeholders
- Managed multiple concurrent projects while prioritizing tasks based on urgency/importance
Education
Bachelor of Arts - Communication Studies
The University of Montana
Missoula, MT05-2009
Skills
- Collaborative Team Interaction
- Client Relationship Management
- High Level of Enthusiasm
- Proficient Leadership Skills
- Exceptional Client Support
- Efficient Data Management
- Strong Organizational Abilities
- Proficient in Microsoft Office
- Prioritization and Time Management
- Effective Negotiation Skills
Timeline
Sales Coordinator - Bridge
Truenorth Steel
12.2022 - Current
Estimator - Bridge
Truenorth Steel
01.2022 - 12.2022
Project Manager - Bridge
Truenorth Steel
01.2018 - 01.2022
Bachelor of Arts - Communication Studies
The University of Montana
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