Kelsie Patton
Whitefish
Summary
Experienced with STR management of diverse property portfolios and enhancing guest satisfaction. Utilizes strategic initiatives to improve operational efficiency and property value. Track record of strong leadership, effective communication, and problem-solving in property management.
Overview
8
8
years of professional experience
Work History
Property Management
Off Grid Stays
01.2020 - Current
- Providing 5-star guest services with communication, coordination, and hospitality services.
- Supported property management team in achieving occupancy goals through effective coordination of unit turnovers and prompt response to inquiries from prospective tenants.
- Increased Guest satisfaction through proactive communication, timely maintenance, and attention to detail in property management tasks.
- Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
- Collaborated with property management to ensure all units met quality standards and addressed repair needs proactively.
- Supported property management team in identifying maintenance issues during routine cleaning tasks.
- Streamlined communication with property management companies, ensuring timely maintenance and repairs.
Property Management
DFW Realty Management
01.2019 - 01.2024
- Developed expert knowledge of STR property management software, improving efficiency in daily tasks and reporting duties.
- Collaborated with property management team to ensure seamless communication and coordination for all maintenance activities.
- Coordination of cleaners and maintenance vendors.
- Conducted Owner property reports including financial reports, repairs and occupancy reports.
- Oversaw property management teams to maintain high standards of cleanliness, safety, and security for STR properties.
- Utilized property management software proficiently to manage reservations, billing, and other essential tasks.
Sales
Time Equipment Sales
01.2017 - 01.2019
- Boosted sales performance by developing and implementing effective sales strategies and techniques.
- Achieved top sales performance within the team by consistently meeting or exceeding sales targets.
- Boosted sales performance by developing and executing strategic field sales plans.
- Improved sales performance through the development of effective sales strategies tailored to client needs.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Boosted local sales by developing and implementing effective sales strategies.
Education
Bachelor of Science - Kinesiology
University of Texas
Tyler, TX12-2016
Skills
- Property management
- Sales Ability
- Communication
- Task Management
- Vendor Management
- Coordination
Timeline
Property Management
Off Grid Stays
01.2020 - Current
Property Management
DFW Realty Management
01.2019 - 01.2024
Sales
Time Equipment Sales
01.2017 - 01.2019
Bachelor of Science - Kinesiology
University of Texas
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