Dynamic professional with a proven track record at Walmart, excelling in inventory management and team leadership. Skilled in problem-solving and workplace safety, I enhanced sales through effective merchandising strategies and trained high-performing teams. Adept at utilizing technology for operational efficiency, I consistently delivered exceptional customer service and maintained profitability.
Overview
15
15
years of professional experience
Work History
Postal Clerk
United States Postal Service, USPS
11.2019 - Current
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
Monitored inventory of postage stamps and made orders to replenish.
Managed inventory levels for mailing supplies, placing orders as necessary to maintain availability for customers.
Developed strong knowledge of USPS policies and procedures, providing informed assistance to customers when needed.
Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
Prepared reports to track mail volumes, fees and other related data.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Cashier
Cory's Valley Market
08.2018 - 11.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sporting Goods Department Manager
Walmart
09.2010 - 08.2018
Maintained accurate record-keeping systems for inventory control and financial reporting purposes.
Streamlined operational processes within the department for increased efficiency in daily tasks.
Conducted regular performance evaluations for team members, providing constructive feedback and coaching for improvement.
Implemented loss prevention measures, significantly reducing incidents of theft and shrinkage within the department.
Coordinated seasonal resets for timely updates of merchandise displays according to market demands.
Assisted in budget preparation and monitoring expenses to maintain profitability levels within the department.
Trained and supervised staff members, resulting in a consistently high-performing team that provided exceptional customer service.
Increased sales by implementing effective merchandising strategies and maintaining visually appealing displays.
Established strong rapport with customers by offering knowledgeable product recommendations based on their needs.
Sales and Services Associate/ Trainee Supervisor at United States Postal Service, USPSSales and Services Associate/ Trainee Supervisor at United States Postal Service, USPS