Kendra Cronholm
Helena
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Self Employed Small Business Owner
Self
07.2021 - Current
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Developed marketing strategies to increase brand awareness and drive sales growth.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Established vendor relationships to secure quality supplies at competitive prices.
- Analyzed financial reports to inform budgeting and strategic decision-making.
- Implemented customer feedback systems to enhance service quality and retention rates.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Merry Maid Cleaning Service
Kim CopeLand
06.2017 - 06.2021
- Performed deep cleaning and sanitization of residential areas, ensuring high standards of cleanliness.
- Managed laundry duties, including washing, folding, and organizing garments efficiently.
- Organized household supplies and maintained inventory to ensure availability of cleaning materials.
- Assisted in the preparation of homes for guests by setting up living spaces and ensuring comfort.
- Mentored new team members on cleaning protocols and best practices for efficient operations.
- Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
- Enhanced customer satisfaction by providing personalized services based on individual client preferences.
Education
High School Diploma -
Helena High School
Helena MT05-2013
Skills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Decision-making
- Organization and time management
- Calm under pressure
Timeline
Self Employed Small Business Owner
Self
07.2021 - Current
Merry Maid Cleaning Service
Kim CopeLand
06.2017 - 06.2021
High School Diploma -
Helena High School
Nomination
Nominated nationally for Team Member of the Year in 2020 after working for Merry Maids for 3 years. I was recognized for the high performance standards, fulfilling and delivering exceptional service to the community and for the Franchise.