Keva Walker
Helena,MT
Summary
Dynamic and results-oriented professional with experience at Starbucks, excelling in multitasking and problem-solving. Proven ability to enhance customer satisfaction through clear communication and personal connections. Skilled in cash handling and maintaining a clean environment, contributing to team success and operational efficiency. Committed to delivering exceptional service and meeting customer needs.
Overview
1
1
year of professional experience
Work History
Partner
Starbucks, Barista
08.2024 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member
Dairy Queen Grill & Chill
06.2024 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
Helena High School
Helena, MT06-2028
Skills
- Personal connections
- Conversation
- Meeting customers needs
- Organizational and cleaning skills
- Multitasking
- Time management
- Problem-solving
- Clear communication verbal and written
- Cash handling
- Valid Driver's license
- Inventory restocking
Timeline
Partner
Starbucks, Barista
08.2024 - Current
Crew Member
Dairy Queen Grill & Chill
06.2024 - 08.2024
High School Diploma -
Helena High School
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