Kevin Miller
Culbertson
Summary
Dynamic longtime business owner with a proven track record at Miller Oil Co., excelling in customer relations and financial oversight. Achieved sales growth in a market with tough competition by providing excellent customer service. Skilled in leading a high-performance team dedicated to exceptional service and operational efficiency.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Business Owner
Miller Oil Co.
1992.05 - 2026.06
- Managed daily operations and logistics for fuel distribution, ensuring compliance with safety regulations.
- Oversaw financial management, including budgeting and forecasting to optimize profitability.
- Implemented cost-control measures, resulting in improved operational efficiency and reduced expenses.
- Built and maintained strong relationships with suppliers to ensure reliable product sourcing and pricing stability.
- Trained and mentored staff on industry best practices, enhancing team performance and service quality.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Implemented and oversaw the company website so customers could look at bills and pay online.
- Supported local youth and community events and programs
- Hired, trained, and supervised staff and made sure all safety training was adequate and up to date.
- Developed partnerships with suppliers to maximize buying power.
- Managed fuel and oil inventories and monitored price changes and world events that affect prices to buy at the appropriate time to maximize profits
- Managed accounts receivables and took action on overdue accounts
- Ensured compliance with DEQ underground storage tank requirements, avoiding penalties and fines.
- Recruited and hired new employees for positions that would improve the operations of the company
- Observed employees areas of improvement and and mentored or had them trained to improve their abilities
Education
Associate of Science - Heating, Cooling, And Refrigeration
North Dakota State College of Science
Wahpeton, ND1998-06
Associate of Science - Diesel Technology
Montana State University - Northern
Havre, MT1997-05
Skills
- Customer service
- Customer relations
- Work Planning and Prioritization
- Employee training
- Issue resolution
- Staff hiring
- Sales planning
- Policies and procedures development
- Task delegation
- Incident response
- Financial oversight
- Staff training/development
- Inventory management
Certification
- Certified Pipeline Operator and Trained in OQ
- Certified to install Gastite gas pipe
- EPA type II Refrigerant Certified
- EPA MVAV Certified
- Class A operator certified for Montana DEQ fuel tanks
Timeline
Business Owner
Miller Oil Co.
1992.05 - 2026.06
Associate of Science - Heating, Cooling, And Refrigeration
North Dakota State College of Science
Associate of Science - Diesel Technology
Montana State University - Northern