Alexis Rainey
Helena
Summary
Customer-focused professional with successful several-year career in industry. Dynamic and successful at applying skills in busy environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Animal Health Dept. Manager
Shiptons Big R
Sheridan
08.2022 - 09.2025
- Handled shift overstock, restocking, and inventory control.
- Exercised discretion and judgment in managing a fast-paced environment, adapting to change with a sense of urgency.
- Modeled supportive leadership qualities, motivating staff to achieve department goals, and promoting staff participation and team building.
- Assigned tasks to associates to fit skill levels, and maximize team performance.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Balanced workloads to meet targets without overtaxing employees.
- Implemented sales strategies to enhance product visibility and promotions.
Team Leader
Tractor Supply Company
Sheridan
03.2023 - 10.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Operated forklifts to transport goods within warehouse facility.
- Loaded and unloaded materials from trucks and shipping containers.
- Inspected equipment regularly to ensure safety and operational efficiency.
- Conducted routine safety checks on equipment to uphold workplace safety standards.
- Assisted customers with propane service inquiries and provided guidance on usage.
- Trained new employees on safety protocols and operational procedures in the yard.
Cashier
Shiptons Big R
Sheridan
12.2021 - 05.2022
- Completed daily recovery tasks to keep areas clean, neat, and conducive to maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Learned the roles of other departments to provide coverage and keep the store operational.
- Operated the cash register or POS system to receive payment by cash, check, and credit card.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
Education
GED -
HighSet,Wyoming Workforce Center
Sheridan, WY12.2019
Skills
- Motivational leadership
- Team supervision
- Training and development
- Work planning and organization
- Problem solving
- Coaching and mentoring
- Verbal and written communication
- Upbeat and positive personality
Timeline
Team Leader
Tractor Supply Company
03.2023 - 10.2024
Animal Health Dept. Manager
Shiptons Big R
08.2022 - 09.2025
Cashier
Shiptons Big R
12.2021 - 05.2022
GED -
HighSet,Wyoming Workforce Center