Kiana Vella

JB Stores

06.2022 - Current

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Helped customers locate products and checked store system for merchandise.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Collaborated with team members to achieve a cohesive and efficient store environment.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Managed efficient cash register operations.