Korinna Mifflin

-Secured timely and accurate payroll processing

-Optimized schedules to balance time-off requests and operational needs

-Coordinated timely submission of IRA deductions

-Handled incoming phone calls efficiently

-Managed timely responses to VM

-Coordinated setup of Health, IRA, Homebase, Quickbooks, and LG Crew Gmail for new hires to ensure smooth onboarding

-Email correspondence:

-Payroll reports

-Manage Health & Dental insurance accounts

-Pay Utilities/MT Unemployment/bills

-Receive proper documentation for contractors

-Organize/keep track of records/receipts

-Invoicing

-Keeping current city and state license throughout MT and surrounding states

-Clean front office/bathroom

-Manage Apprenticeship Program

-Continual correspondence with city/state inspectors while pulling accurate permits for projects

-Monthly Collection Reports

-Send out monthly statements

• Oversaw daily operations to ensure smooth clinic functionality and patient satisfaction.
• Managed scheduling and appointment systems to optimize patient flow and reduce wait times.
• Trained and mentored staff on best practices for patient care and office procedures.
• Implemented process improvements that enhanced operational efficiency within the practice.
• Coordinated with dental providers to align treatment plans with patient needs and preferences.
• Monitored compliance with healthcare regulations and maintained accurate patient records.
• Ordered all office supplies and kept check on inventory levels.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.