Kristin Slagle
Lolo
Summary
Dynamic professional with a proven track record at DoorDash, excelling in GPS navigation and customer service. Recognized for optimizing delivery routes and enhancing customer satisfaction through effective communication. Skilled in cash handling and conflict resolution, consistently ensuring a seamless experience for clients while maintaining a clean driving record.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Driver
DoorDash
Missoula
01.2024 - Current
- Delivered food orders to customers promptly across multiple locations.
- Utilized GPS and mapping applications for efficient navigation.
- Maintained effective communication with customers regarding order status and delivery details.
Customer Service Cashier
McDonald's
Lolo
04.2023 - 03.2025
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of checkout areas to ensure a pleasant shopping experience.
- Handled cash, credit, and EBT transactions accurately and securely.
- Assisted customers with menu selections, answered inquiries, and recommended products.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Trained new staff on cash handling procedures and customer service standards.
- Collaborated with team members to improve service speed and quality.
- Informed customers about promotions, pricing specials, and product availability.
CNA
The Living Centre
Stevensville
12.2019 - 02.2023
- Provided personal care to residents, assisting with daily living activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of resident rooms and common areas for safety.
- Assisted in mobility and transportation of residents within the facility.
- Collaborated with team members to ensure quality patient care delivery.
- Educated residents on health and wellness practices during interactions.
- Supported recreational activities, encouraging resident participation and engagement.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
Customer Service Cashier
McDonald's Restaurant
Missoula
03.2016 - 08.2019
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of the cashier area.
- Assisted customers with menu selections and answered inquiries.
- Handled cash and credit transactions accurately and securely.
- Collaborated with team members to improve service speed and quality.
- Resolved customer complaints promptly to ensure satisfaction.
- Trained new staff on cash handling procedures and customer service standards.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Recommended, selected, located, and obtained products to meet customer needs.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Verified that all coupons were valid prior to processing them into the system.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Addressed customer questions and concerns regarding products and services.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Offered customers carry-out service at completion of transaction.
Restaurant Hostess
The Depot Restaurant
Missoula
09.2018 - 03.2019
- Greeted and welcomed guests upon arrival at restaurant.
- Managed reservations and organized seating arrangements to optimize efficiency.
- Provided menus and informed guests about daily specials to enhance dining experience.
- Coordinated with servers to ensure timely service for customers.
- Assisted in maintaining cleanliness and organization of host area and dining spaces.
- Handled guest inquiries and resolved issues courteously and promptly.
- Collaborated with management to improve guest flow during peak hours.
- Answered phone inquiries to schedule reservations, record takeout orders, and provide service information.
Education
High School Diploma -
Sentinel High School
Missoula, MT06-2001
Skills
- GPS navigation and route optimization
- Vehicle maintenance and safety management
- Customer service and relationship building
- Time management and punctuality
- Cash handling and transaction processing
- Effective communication and problem solving
- Team collaboration and building
- Conflict resolution and staff development
- Driving in adverse conditions
- Clean driving record and valid driver's license
- Strategic planning and route management
- Navigational systems expertise
- Attention to detail and confidentiality
Certification
CNA certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver
DoorDash
01.2024 - Current
Customer Service Cashier
McDonald's
04.2023 - 03.2025
CNA
The Living Centre
12.2019 - 02.2023
Restaurant Hostess
The Depot Restaurant
09.2018 - 03.2019
Customer Service Cashier
McDonald's Restaurant
03.2016 - 08.2019
High School Diploma -
Sentinel High School
References
References available upon request.
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