Kristina Scott
Superior
Summary
Dedicated detention professional skilled in maintaining safety and fostering positive relationships. Manages daily operations while training new officers and ensuring compliance with established protocols. Effective communication with law enforcement enhances operational efficiency and supports a safe environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Installer
Compliance Monitoring Systems
11.2023 - Current
- Install devices on offenders such as alcohol and drug monitoring.
- Assists main office in enrolling offenders in a timely matter while ensuring to keep a positive and professional relationship with my coworkers, neighboring offices, and offenders.
- Recognizing and maintaining separation of my position with the Mineral County Sheriff's Office with my position with Compliance Monitoring Systems in a professional capacity.
Detention Officer
Mineral County Sheriff's Office
02.2021 - Current
- aManages daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Maintaining a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Participating in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Works extra shifts to ensure staffing coverage, facilitate inmate transports, and adhere to agency needs.
- Creating and maintaining positive relationships with inmates to build rapport and trust.
- Enhanced communication with law enforcement agencies for smoother transfer and release processes. Including creating and maintaining positive relationships with neighboring agencies.
- Enforces facility rules and regulations to promote order among detainees.
- Trains new officers on procedures, policies, and emergency response protocols.
Clerk
Thompson Falls Family Pharmacy
09.2020 - 02.2021
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Waitress
Simple Simons Pizza
04.2019 - 09.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Resolved customer complaints effectively to enhance dining experience.
Cashier
Harvest Foods
04.2016 - 04.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Diploma -
Thompson Falls High School
Thompson Falls, MTSkills
- Firearms training
- Cross trained with dispatching
- Radio communications
- Registered EMT
- Critical thinking
- Multitasking
- Training Officer
- Conflict resolution
- Effective communication
- Problem solving
Certification
- CDOB Certified - Montana POST - 2022
- Certified Coroner - Montana POST - 2023
- Swiftwater Rescue Certified - 2024
- MT Certified EMT - Emergency Medical Technician - 2025
- AZ Certified EMT - Emergency Medical Technician 2026
- Training Officer Certified - Montana POST - 2026
Timeline
Installer
Compliance Monitoring Systems
11.2023 - Current
Detention Officer
Mineral County Sheriff's Office
02.2021 - Current
Clerk
Thompson Falls Family Pharmacy
09.2020 - 02.2021
Waitress
Simple Simons Pizza
04.2019 - 09.2020
Cashier
Harvest Foods
04.2016 - 04.2019
Diploma -
Thompson Falls High School