Kristy Spiteri

• Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
• Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Composed sensitive, confidential reports and documentation.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained organized files and stocked supplies to support team needs and maximize performance.

This job included calling customers for certain information to be given,
and filing papers.

• Participated in staff training programs, enhancing overall knowledge of beauty products and application techniques.
• Provided exceptional makeup application services, leading to an increase in repeat customers and positive reviews.
• Improved store sales performance by effectively cross-selling and upselling beauty products.
• Managed appointment schedules efficiently, optimizing time allocation for each client''s unique requirements.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Participated in workshops and presentations related to projects to gain knowledge.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Researched interesting and relevant content to capture interest and improve site traffic.
• Assisted in the planning and execution of successful product launch events.