Kurt Gatt

• Act as the main point of contact for game providers and clients, fostering strong and productive relationships.

• Provide ongoing support to game providers and clients, addressing any inquiries, concerns, or issues promptly and professionally.

• Proactively gather information from game providers for distribution to clients.

• Work with game providers to deliver promotions to clients.

• Monitor and analyze the performance of gaming content on our platform, identifying areas for improvement and growth.

• Collaborate with data analysts to generate reports and insights that drive data-driven decisions and optimizations.

• Ensure that all gaming content on our platform complies with relevant regulations, licenses, and agreements.

• Stay up-to-date with industry standards and regulatory changes, ensuring our platform adheres to all necessary requirements.

• Understand client business specifics and how it operates.

• Create training manuals and assist/train new starters on how to configure, test and release games onto our sites
• Work on the games Roadmap and process all new upcoming games
• Assist the team and the Departmental Manager with any upcoming new projects
• Following up and helping the team with any casino game related Incidents
• Have a very good and professional relationship with all external Gaming Suppliers/Providers
• A go to person for anything Casino Slots related
• Work closely with the team and internal stakeholders to improve system processes
• Assist Regional teams when it comes to launching new games into new Markets
• Team Player

• Following of all systems and procedures set by the management -Work independently and in cooperation with the games team to ensure all game releases are handled on time and target dates are met
• Configure new casino slot games by using different control panels and tools
• Testing of all casino slot games across different channels, brands and lobbies using a specified Test List sheet
• To ensure that all MGA game certifications are issued in time prior to game launch
• Launch game notifications are rolled out via Teams once a new game is due for release once all steps have been followed
• Work on game technical issues reported by casino managers or the NOC (Network Operations Dept) department
• Remove any games from production which have critical issues following instructions from the departmental manager
• Keep records of any games that have been removed from production -Re-release games as soon as issues are resolved
• Always ready to make suggestions for improvement within the department
• Understanding the Importance of Confidentiality of any information acquired during the performance of the job
• To keep game downtime to a minimum in order to avoid loss of income from any particular game
• Assist the Casino Gaming Team with the day-to-day tasks -Assist with the Monthly Casino Roadmap plan and ensure impeccable planning and end to end execution of Game Releases
• To handle any other work-related duties as instructed by the Department Manager.

• Working closely with the Head Of Games and responsible for ensuring that Betsson always has the best range of Content available in the Market to offer our customers in each region
• Managing a team of Content Coordinators to support the needs of Betsson Gaming in managing numerous websites, Apps and Gaming x-sell inventory
• Establishing Systems and processes to serve the content needs of multiple products with maximum efficiency and flawless execution
• Build and train the team to be the experts in Games and Content, not only in identifying good games but in also knowing what games would suit best for each individual region
• Benchmarking of content performance within sites to enable continual optimization of site layouts and be part of the feedback cycle of new content selection for the Commercial Regional Teams
• Accountable for coordinating the release of new games within the team, from working with Game Providers, testing the game, to working with the brand teams to optimize their placement
• Have a thorough understanding of the Casino Products, offers and player base, being able to make recommendations to the Commercial Teams on Games, Regions and Players that the content would appeal to
• Responsible for supporting internal teams in all aspects of executing content for new game launches, new markets, site migrations and product features.

• Following of all systems and procedures set by the management
• Work independently and in cooperation with the games team to ensure all new slot game releases are handled on time and target dates are met
• Configure new casino slot games by using different control panels and tools
• Testing of all casino slot games across different channels, brands and lobbies using a specified Test List sheet
• To ensure that all MGA game certifications are issued in time prior to game launch
• Launch game notifications are rolled out via Teams once a new game is due for release once all steps have been followed
• Work on game technical issues reported by casino managers or the NOC department
• Remove any games from production which have critical issues following instructions from the departmental manager
• Keep records of any games that have been removed from production
• Re-release games as soon as issues are resolved
• Always ready to make suggestions for improvement within the department
• Understanding the Importance of Confidentiality of any information acquired during the performance of the job
• To keep game downtime to a minimum in order to avoid loss of income from any particular game
• Assist the Casino Gaming Team with the day-to-day tasks
• Assist with the Monthly Casino Roadmap plan and ensure impeccable planning and end to end execution of Game Releases
• To handle any other work-related duties as instructed by the Department Manager.

• Ensuring the smooth running of the shopping complex which consisted of 36 shops, a Hotel and the Hotel's Restaurant
• Direction and surveillance of all internal departments
• Health & Safety Officer for the entire group
• Cultivate relationships with Operators and hotel guests, handling queries and complaints
• Ensure a flawless communication flow between all departments - Assist Front Office and Housekeeping in matters pertaining the hotel operations
• Note, record and report possible defects or areas which need improvement within the complex
• Assist COO, Hotel General Manager and Project Management in all operations pertaining the Hotel and Shopping Complex
• In charge of the cleaning department, security personnel, Maintenance personnel, hotel housekeeping and reception.

• Releasing of slot games for multiple brands and markets
• Testing of slot games on QA and Production
• Positioning of Slot Games
• Create user logins for employees within the group to be able to access different back offices for multiple brands and providers
• Take care of user Terminations and remove them from all back offices as needed
• In contact with different providers regarding new game releases.

• Adjust, maintain and repair slot machines
• Upgrading of game packages and software
• PC troubleshooting and repair
• Repairs on digital electronic circuits
• Assist clients on any winning Jackpots or high wins
• Maintain slot machines to the highest possible standards
• Do inspection checks daily together with the Malta Gaming Authority Inspectorates

• Responsible for 24 Izibet Sports Betting Shops and 1 Bingo hall including the following tasks:
• Setting up of new and existing gaming slot machines / sports betting terminals as well as repairs and maintenance
• Maintenance of computers and all hardware and networking related issues
• Providing guidance and training to other technicians
• Constant relationship with suppliers from Austria
• Clerical work which consisted of ordering of parts and supplies for all machines

• Observe casino operations for irregular activities by either employees or patrons during live table games through a state-of-the-art security and surveillance system.
• Make sure that the casino floor is always correctly manned
• Do inspection checks when opening of tables commence
• Surveil anyone who is counting cards or trying to use a technique on counting cards on a blackjack table
• Report any mistakes caught done on any particular gaming table

• Advising clients seeking to buy a property or a holiday home
• Professional training given by Paul Vincenti training consultants
• Certificate awarded.

• Observe casino operations for irregular activities by either employees or patrons during live table games through a state of the art security and surveillance system
• Make sure that the casino floor is always correctly manned
• Do inspection checks when opening of tables commence
• Surveil anyone who is counting cards or trying to use a technique on counting cards on a blackjack table
• Report any mistakes caught done on any particular gaming table

• Responsibilities included in dealing the following games to clients:
• Roulette, Blackjack, 3 Card Poker, 5 Card Caribbean Stud Poker and Texas Holdem Poker