Summary
Overview
Work History
Education
Skills
Leadership
Timeline
Generic

KyAnna Brooks

Billings

Summary

Knowledgeable CO with a solid background in managing inmates and maintaining security protocols. Demonstrated ability to handle difficult inmates and high-pressure situations and resolve conflicts efficiently.

I offer strong communication and conflict-resolution skills and am eager to learn and develop in a structured environment. I bring a solid understanding of rules and regulations and apply critical thinking and problem-solving abilities.

I have experience in running a shift in times when there has been no Lt., and a willingness to learn more.

I a CO with a strong background in maintaining safety and security, effectively managing conflict, and ensuring compliance with facility policies. Demonstrated ability to work collaboratively within teams, adapting to changing needs while consistently achieving results. I am skilled in crisis intervention, inmate supervision, and communication, and I am known for my reliability and strong problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Correctional Officer

Montana Women’s Prison
01.2021 - Current

Call center agent

ROI Solutions
11.2020 - 01.2021

Crew Member

McDonalds
03.2020 - 11.2020

Crew Member

Subway
08.2018 - 06.2019

Education

Hardin High School
Hardin, Montana

Skills

  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Restraint techniques
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Safety
  • Facility security
  • Crisis intervention training
  • Mentorship
  • First aid and CPR certified
  • Decision-making
  • Problem-solving

Leadership

Since working at MWP I have learned a lot about being in and helping to provide a good work environment. I have learned to become a teacher to help those who are new and have no experience in this field. I have gained a lot of experience with people who deal with mental health problems and addiction problems. I enjoy the line of work that I do and I am constantly trying to better myself and learn new things. I have learned to run a shift at times when my shift has had no Lt. at all off and on in the last couple of years. 

Timeline

Correctional Officer

Montana Women’s Prison
01.2021 - Current

Call center agent

ROI Solutions
11.2020 - 01.2021

Crew Member

McDonalds
03.2020 - 11.2020

Crew Member

Subway
08.2018 - 06.2019

Hardin High School
KyAnna Brooks