Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
25
25
years of professional experience
Work History
Auto Body Estimator
City Motors
05.2021 - Current
Evaluated vehicle damage and prepared detailed repair estimates for customer approval.
Collaborated with insurance adjusters to expedite claims processing and resolve discrepancies.
Utilized estimating software to generate accurate cost assessments for body repairs.
Communicated effectively with customers regarding repair timelines and expectations.
Reviewed repair orders and ensured compliance with industry standards and safety regulations.
Organized detailed records of client interactions, vehicle assessments, and repair estimates to streamline workflow processes.
Maintained up-to-date knowledge of industry trends and advancements, ensuring accuracy in repair techniques and cost estimation.
Educated customers on the details of their repair estimates, fostering trust and transparency between clients and the auto body shop.
Auto Body Painter
Fab Express - Flawless Auto Body
06.2020 - 05.2021
Prepared surfaces for painting using sanding, masking, and cleaning techniques.
Applied automotive paint using spray guns to achieve high-quality finishes.
Ensured color matching accuracy by utilizing computer color-matching systems.
Collaborated with team members to streamline workflow and improve efficiency.
Conducted quality inspections on completed work to ensure adherence to standards.
Mentored junior painters in best practices for safety and technique improvement.
Auto Body Painter
Superior Auto Body
06.2014 - 05.2020
Developed processes that reduced paint application time while maintaining quality standards.
Implemented inventory controls for paint supplies, minimizing waste and optimizing usage.
Achieved seamless paint jobs by thoroughly prepping surfaces, including sanding, masking, and priming.
Increased productivity by efficiently managing multiple projects simultaneously while maintaining a high standard of quality control.
Ensured workplace safety by following strict guidelines for proper ventilation, equipment maintenance, and hazardous waste disposal.
Auto Body Painter
3-Way Auto Body
12.2007 - 05.2014
Maintained up-to-date knowledge on industry techniques and products through continuous training and certification programs.
Consistently met or exceeded performance goals set by management, resulting in increased responsibility and trust within the team.
Demonstrated commitment to quality by conducting thorough inspections before project completion to ensure flawless finishes every time.
Safeguarded the environment by strictly adhering to company policies for proper disposal of hazardous materials and waste.
Farm Ranch Hand
Bremer Land & Cattle Company
05.2000 - 12.2006
Operated and maintained farm machinery to ensure efficient daily operations.
Assisted in livestock management, monitoring health and nutrition needs.
Coordinated pasture rotation and grazing schedules for optimal land use.
Implemented crop management practices to enhance yield and sustainability.
Conducted routine maintenance on equipment, reducing downtime significantly.
Administered feed supplements to cows and other livestock.
Education
Bachelor of Science - Business Administration With Accounting Option
Montana State University - Billings
Billings, MT
12-2022
Associate of Science - Business Administration
Montana State University - Great Falls College
Great Falls, MT
05-2020
No Degree - Core Classes
Eastern Wyoming College
Torrington
05-2002
Skills
Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Computer proficiency
Conflict resolution
Microsoft Excel
Payment processing
Client relations
Professional telephone demeanor
Microsoft outlook
Scheduling
Documentation
Data collection
Customer relationship management (CRM)
Prioritization
Customer education
Account updating
Account management
CRM software
Timeline
Auto Body Estimator
City Motors
05.2021 - Current
Auto Body Painter
Fab Express - Flawless Auto Body
06.2020 - 05.2021
Auto Body Painter
Superior Auto Body
06.2014 - 05.2020
Auto Body Painter
3-Way Auto Body
12.2007 - 05.2014
Farm Ranch Hand
Bremer Land & Cattle Company
05.2000 - 12.2006
Bachelor of Science - Business Administration With Accounting Option