Kyle Xiberras
Counsellor
Haz Zebbug
Summary
Dedicated healthcare professional with over a decade of experience as a registered nurse and additional expertise as a counselor/therapist. Skilled in integrating physical and psychological health to deliver holistic care, addressing clients' physical well-being and emotional needs in tandem. Extensive practice in clinical environments and therapeutic settings has fostered strong competencies in patient assessment, health education, and the development of tailored care plans that promote comprehensive healing and well-being. Committed to combining physical and mental health care to support clients in achieving balanced, sustainable health outcomes.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Counsellor
Willingness
01.2023 - Current
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Urology Nurse
Beacon Hospital
12.2021 - 10.2023
- Increased efficiency of the urology department by implementing streamlined processes for documentation and patient flow.
- Reduced hospital readmission rates by conducting thorough discharge planning and patient education on self-care management.
- Enhanced patient satisfaction through effective communication and timely followups.
- Served as a liaison between urology specialists and primary care providers, ensuring seamless coordination of patient care.
Nurse
Mater Dei Hospital
07.2015 - 09.2021
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Education
Masters In Counselling -
University of Malta
Msida Malta 09.2015 - 12.2021
B.Sc. (Hons) in Nursing - Health Sciences
University of Malta
Msida Malta 10.2012 - 06.2015
Skills
- Platform Management: Proficient in updating and maintaining platforms like SimplyBookme and Zendesk
- Customer Support Tools: Skilled in utilizing Zendesk for customer service and ticket management
- Scheduling and Booking Systems: Experienced in configuring and optimizing booking platforms such as SimplyBookme
- CRM and Helpdesk Systems: Knowledgeable in managing customer relationship and helpdesk software
- Data Entry and Reporting: Accurate data entry and generating reports within digital platforms
Timeline
Counsellor
Willingness
01.2023 - Current
Urology Nurse
Beacon Hospital
12.2021 - 10.2023
Masters In Counselling -
University of Malta
09.2015 - 12.2021
Nurse
Mater Dei Hospital
07.2015 - 09.2021
B.Sc. (Hons) in Nursing - Health Sciences
University of Malta
10.2012 - 06.2015
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