Kylie Siemens
Bozeman
Summary
Strategic operations and project management leader with experience overseeing complex client projects, business operations, team leadership, budgeting, vendor relations, and process optimization. Known for building efficient workflows, improving communication across teams, and delivering strong client experiences from concept through execution.
Overview
12
12
years of professional experience
Work History
Director of Operations
Abby Hetherington Interiors
01.2024 - 01.2025
- Oversaw full project operations including scheduling, logistics, inventory tracking, procurement, install coordination, and profitability management across all active client projects.
- Managed client communication from initial inquiry through billing, contracts, proposals, payments, and Studio Designer documentation, ensuring clarity and strong relationships.
- Led and supported project managers, designers, and staff by allocating workload, refining workflows, developing documentation tools, and maintaining companywide policies and procedures.
- Directed office operations including staff management, HR coordination, interviews/reviews, vendor relations, reporting, administrative projects, and cross-team communication.
- Created, analyzed, and presented key operational reports for leadership, including financial metrics, cash flow reviews with the Controller, billing/AR monitoring, and project performance tracking.
Project Manager
Abby Hetherington Interiors
01.2019 - 01.2024
- Managed project schedules, procurement, vendor relations, and installation logistics for residential and commercial design projects.
- Created proposals, purchase orders, and client invoices in Studio Designer.
- Oversaw product ordering, warehousing, and delivery timelines to ensure on-time installation.
- Coordinated with contractors, designers, and clients to maintain clarity in deliverables.
- Maintained and reported on detailed ETA and inventory tracking systems.
Director of Communications & Events
CMD Creative Studio
01.2016 - 01.2019
- Managed high-profile partnerships, client relationships, and brand collaborations.
- Oversaw event planning, staffing, calendars, budgets, and logistics.
- Developed creative concepts for brand events, activations and influencer mailer campaigns to increase brand visibility and engagement.
Product Development & Production Management Roles
01.2013 - 01.2017
- Led domestic and international production, vendor negotiations, costing, and quality control.
- Implemented workflow systems, WIP tracking, and time-and-action calendars.
Education
Bachelor of Science - Production Management
Fashion Institute of Technology (FIT)
New York, NYBachelor of Science - Criminal Justice
Seattle University
Seattle, WASkills
- Procurement processes
- Process standardization
- Workflow optimization
- Process improvement
- Contract management
- Inventory Management
- Schedule coordination
- Vendor Negotiation
- Revenue forecasting
- Budgeting
- Human resources
Timeline
Director of Operations
Abby Hetherington Interiors
01.2024 - 01.2025
Project Manager
Abby Hetherington Interiors
01.2019 - 01.2024
Director of Communications & Events
CMD Creative Studio
01.2016 - 01.2019
Product Development & Production Management Roles
01.2013 - 01.2017
Bachelor of Science - Production Management
Fashion Institute of Technology (FIT)
Bachelor of Science - Criminal Justice
Seattle University