Lacey Erhart

Completes registration for scheduled and unscheduled visits. Including collecting accurate demographic information as well as insurance information. Greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

• Processed customer returns efficiently at retail store location.
• Handled cash transactions accurately during return processes.
• Maintained organized returns area for quick access and processing.
• Assisted customers with inquiries related to return policies.
• Communicated effectively with team members to resolve return issues.
• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted with customer requests and answered questions to improve satisfaction.