LaKeisha Wigner
Missoula
Summary
Knowledgeable small business owner with robust background in small business management. Successfully established and grew thriving business through effective operational strategies and customer engagement. Demonstrated leadership and financial acumen, ensuring smooth daily operations and sustainable growth.
As well as a professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
7
7
years of professional experience
Work History
Bartender
Meadowlake Bar And Grille
05.2018 - 12.2021
- Prepared and served a variety of cocktails and beverages, ensuring quality and consistency.
- Maintained clean and organized bar area, adhering to health and safety standards.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Small Business Owner
Eco Kind Cleaning
11.2022 - Current
- Developed customer service strategies to enhance client satisfaction and retention.
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Conducted market research to identify trends and inform product offerings, as well as areas to advertise our service.
Private Nanny
Private Family Client
05.2022 - 09.2024
- Developed and implemented personalized educational activities to enhance child development and learning outcomes.
- Supervised daily routines, ensuring safety and well-being of children in care.
- Coordinated schedules for extracurricular activities, promoting time management and organization skills in children.
- Fostered positive relationships with families, providing regular updates on children's progress and behavior.
Receptionist
Montana Dental Works
08.2022 - 05.2023
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Coordinated patient intake processes, ensuring accurate data collection and compliance with regulations.
- Facilitated communication between dental staff and patients to enhance service delivery.
- Maintained electronic health records using practice management software for efficient access to patient information.
Education
No Degree - Psychology, Premed
The University of Montana
Missoula, MT05-2029
Skills
- Small business operations
- Planning and execution
- Business marketing
- Organization skills
- Time management
- Telephone skills
- Data entry
- Attention to detail
- Listening skills
- Appointment scheduling
- Scheduling appointments
- Oral and writing communication
- Sensitive information handling
Timeline
Small Business Owner
Eco Kind Cleaning
11.2022 - Current
Receptionist
Montana Dental Works
08.2022 - 05.2023
Private Nanny
Private Family Client
05.2022 - 09.2024
Bartender
Meadowlake Bar And Grille
05.2018 - 12.2021
No Degree - Psychology, Premed
The University of Montana
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