Landon Freeman
Deer Lodge
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest satisfaction through attention to detail and effective communication. Experienced in cash handling and mentoring, contributing to improved team performance and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Fickler Oil
06.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed daily tasks to help the store remain clean.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Housekeeper
Rock Creek Cattle Company
06.2023 - 08.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Education
Criminal Justice - Law
Montana State University Billings
Billings, MT05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Product restocking
- Attention to detail
Certification
Montana- Liquor Server/Seller License
Servsafe food handling.
Timeline
Cashier
Fickler Oil
06.2024 - 08.2024
Housekeeper
Rock Creek Cattle Company
06.2023 - 08.2023
Criminal Justice - Law
Montana State University Billings
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