Versatile professional with a track record of enhancing team performance and product quality at HETRONIC METHODE. Demonstrates exceptional architectural drafting skills and a compassionate approach as a Personal Care Assistant. Excels in customer service and quality control, significantly improving client satisfaction and operational efficiency.
Hi, I’m
Lanidith Zammit
Blk. F, Flt 6,TRIQ GHENEB ID DIB, Santa Lucija
Summary
Overview
19
years of professional experience
Work History
Own Business
Managing Bussiness
01.2011 - 12.2020
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
HETRONIC METHODE
Operator /Quality Control Inspector
01.2007 - 12.2010
Job overview
- Enhanced team performance with clear communication and support during complex tasks.
- Conducted regular inspections, identifying potential hazards and implementing corrective measures.
- Coordinated workflow for seamless production and minimized downtime.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Mr. Edgar Caruana Montaldo
Personal Care Assistant
01.2007 - 12.2007
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
Ms. Emanuela Camilleri
Personal Care Assistant
01.2006 - 12.2006
Job overview
- Operated patient lifting devices to safely transfer individuals with mobility challenges.
- Monitored vital signs, such as blood pressure and heart rate, to track patient health status.
- Employed automated medication dispensers to ensure accurate and timely administration of prescribed drugs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support and companionship to enhance patient well-being and reduce feelings of isolation.
N.S Mangio Construction
Architectural Draftsman
01.2002 - 12.2003
Job overview
- Assisted with site measurements and field observations to ensure accurate representation of existing conditions within drafted plans.
- Collaborated with architects and engineers to develop detailed, accurate construction documents for various building projects.
- Crafted detailed drawings that met customer requirements for structures using reinforced steel, concrete, masonry and wood materials.
- Evaluated project sketches and drawings for technical and measurement errors.
- Drafted required documentation for commercial and residential developments.
Education
Fil-Canadian Training & Dev. Center For CaregiversPhilippines
No Degree from Caregiver
01-2005
University Overview
Don Honorio Ventura Technological State UniversityPhilippines
Master of Science from Architecture
04-2001
University Overview
Skills
- Customer assistant
- Quality Control
- Personal care assistant
- Operator
- Computer skills
- Visual inspection
- Sales Representative
- Architectural knowledge
- Drafting design
- Soldering
Languages
filipino
Native language
English
Proficient
C2
Nationality
Nationality
Maltese
Timeline
Managing Bussiness
Own Business
01.2011 - 12.2020
Operator /Quality Control Inspector
HETRONIC METHODE
01.2007 - 12.2010
Personal Care Assistant
Mr. Edgar Caruana Montaldo
01.2007 - 12.2007
Personal Care Assistant
Ms. Emanuela Camilleri
01.2006 - 12.2006
Architectural Draftsman
N.S Mangio Construction
01.2002 - 12.2003
Fil-Canadian Training & Dev. Center For Caregivers
No Degree from Caregiver
Don Honorio Ventura Technological State University
Master of Science from Architecture
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