Summary
Work History
Education
Skills
Timeline
Generic
Layla Atherton

Layla Atherton

Eureka

Summary

Dynamic customer service representative with a proven track record at Majestic Theater, excelling in problem resolution and fostering customer loyalty. Recognized for strong organizational skills and attention to detail, effectively managing inventory and enhancing the movie-going experience. Adaptable and dependable, consistently delivering exceptional service under pressure.

Work History

Majestic Theater

Customer Service Rep


  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Processed customer transactions accurately and efficiently.
  • Managed cash register operations while ensuring compliance with company policies.
  • Assisted in inventory management by restocking shelves and organizing products.
  • Greeted customers entering theater and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Facilitated positive movie going experience, greeted customers warmly upon entry.
  • Trained new staff on cash handling procedures and customer interaction best practices.

Education

All

Lincoln County High School
Eureka, MT
05-2028

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Problem resolution

Timeline

Majestic Theater

Customer Service Rep

All

Lincoln County High School
Layla Atherton