Leila Passman
Florence
Summary
Dedicated server and bartender with 20 years of experience in providing exceptional customer service and managing food and beverage orders efficiently during peak hours. Calm and focused professional with a proven ability to manage high-volume orders while delivering outstanding customer experiences in fast-paced environments. I am an experienced server and bartender known for strong time management skills and a friendly attitude.
Overview
20
20
years of professional experience
Work History
Server / Bartender
Houligans Pub n Club
Ormond Beach
07.2005 - 07.2025
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Managed food and beverage orders efficiently during peak hours.
- Provided excellent customer service in a fast-paced restaurant environment.
- Performed opening duties such as setting up the dining area, restocking supplies, and cleaning.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Some College (No Degree) - General
Portland Community College
Portland, Oregon, ORSkills
- menu knowledge
- food safety
- POS operation
- time management
- Calm under pressure
- Friendly, positive attitude
References
- Tim Curtis - Owner
- Chad Rivard - Operating Manager 386-673-7878
- Deland Kolewe - Manager
- Jeff Santos - Manager
- Dawn Monroe - Coworker 386-333-0049 10+ years
Timeline
Server / Bartender
Houligans Pub n Club
07.2005 - 07.2025
Some College (No Degree) - General
Portland Community College