Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Levi Driessen

Helena,MT

Summary

Experienced with inventory management, customer service, and order processing. Utilizes detailed knowledge of parts and systems to ensure accurate and timely fulfillment. Track record of fostering strong customer relationships and maintaining organized stock rooms.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Parts Counter Person

Helena Motors
04.2025 - Current
  • Assisted customers with parts inquiries and order processing.
  • Managed inventory levels, ensuring accurate stock availability.
  • Operated point-of-sale system for efficient transactions.
  • Collaborated with team to fulfill customer orders promptly.
  • Resolved customer issues by identifying suitable parts solutions.
  • Maintained organized display of parts and accessories for visibility.
  • Participated in training sessions to enhance product knowledge.
  • Supported delivery operations by preparing orders for shipment.
  • Managed incoming calls, and emails on average 20 per day from customers and wholesale accounts.

Parts Counter Person

Lithia Chrysler Jeep Dodge Ram of Helena
05.2017 - 04.2025
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.

Lead Installer

Diamond Construction Inc./Silver City Stone
05.2012 - 05.2017
  • Supervised installation teams to ensure efficient project execution and adherence to safety standards.
  • Trained junior installers on best practices and advanced installation techniques to enhance team performance.
  • Developed streamlined processes for equipment setup, reducing overall installation time by optimizing workflow.
  • Collaborated with clients to assess needs and provide tailored installation solutions, enhancing customer satisfaction.
  • Inspected completed installations for quality assurance, ensuring compliance with industry regulations and client specifications.
  • Coordinated logistics for materials and tools, minimizing downtime and maximizing operational efficiency during projects.
  • Implemented training programs focused on safety protocols, resulting in a safer work environment for all staff members.

Education

High School Diploma -

Helena High School
Helena, MT
06-2011

Skills

  • Invoice management
  • Measurable goal planning
  • Supplier relationship management
  • Elevating customer satisfaction levels
  • Forklift operation expertise
  • Inventory management for parts
  • Operations management
  • Workforce education
  • Sales enhancement techniques
  • Service excellence
  • Critical thinking abilities
  • Collaborative teamwork
  • Effective verbal communication

Accomplishments

  • Built productive, successful team using key training and development strategies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Forklift Certified

Timeline

Parts Counter Person

Helena Motors
04.2025 - Current

Parts Counter Person

Lithia Chrysler Jeep Dodge Ram of Helena
05.2017 - 04.2025

Lead Installer

Diamond Construction Inc./Silver City Stone
05.2012 - 05.2017

High School Diploma -

Helena High School

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Levi Driessen