Liam Leslie
Gallatin Gateway
Summary
Proactive and results-driven professional with experience at RadioShack of Bozeman, excelling in customer service and product sales. Demonstrated ability to enhance customer satisfaction and loyalty through effective problem-solving and teamwork. Skilled in managing high-stress situations and transactions with precision, significantly contributing to a positive shopping environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
RadioShack of Bozeman
07.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Motorcycle Detailer
Yellowstone Harley Davidson
04.2024 - 06.2024
- Operated washing machines to clean various types of laundry.
- Sorted and separated items based on color and fabric type.
- Applied appropriate detergents and cleaning agents for different materials.
- Folded and organized clean laundry for easy distribution.
- Maintained clean and hazard-free work areas.
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
- Inspected incoming vehicles, assessed condition, and took note of any current damage prior to starting wash or detail.
Education
High School Diploma - High School
Acellus Academy
HomeschoolSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Product sales
Timeline
Sales Associate
RadioShack of Bozeman
07.2024 - 01.2025
Motorcycle Detailer
Yellowstone Harley Davidson
04.2024 - 06.2024
High School Diploma - High School
Acellus Academy
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